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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

May 04, 2021

We received excellent service. All our questions were answered to our satisfaction. There was no doubt about the car we purchased and its price. All financial information was clear. More

by DMB32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Thomas Sinon
May 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 04, 2021

It is a great place to come if you looking for great service wonderful pricing good hospitality just all around clean and family friendly. Thanks More

by LUCKETTBOSSLADY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
May 04, 2021

Bill Neibert was very efficient and professional. He carefully listened to my problems and concerns and helped me deal with them. He was a very nice man. More

by jmmrtlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

May 03, 2021

All of the service people are very nice and my favorite service person is .Bill Neibert been my favorite serviceman for over 12 years has great attitude go over details of car alway get me service More

by CJ Franklin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 03, 2021 -

CJ Franklin responded

I'm sending this respond to Arnie Bauer matteson Auto mall. I love my service from my all time favorite service person Bill Neibert who has been servicing my vehicles for over 12 year's. He has a great attitude and always get my work done in a timely manner I would give the service department a 6 star in all areas

May 03, 2021 -

CJ Franklin responded

The services I receive from Arnie Bauer has always been a great experience. My work on my vehicle is always completed in a timely manner my service person Bill Neibert who always keeps me informed on the progress of whatever work is being done on my car I rate the department a 6 star and Bill Neibert a 10 all across the board who had been servicing my vehicles for over 12 years great job Service Department of Arnie Bauer Cadillac of Matteson Auto Mall

May 01, 2021

Great job quick and will done thanks very much customer service great took us h right in the body shop even though we didn’t have an appointment called us when car was done it was clean and explained every More

by Markway1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC Cadillac. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

April 30, 2021

Great Sales Team!! I would happily buy another car from Arnie Bauer. The were quick and efficient and seem to genuinely care about their customers. More

by HOMES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Jeff Grote
May 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! We look forward to your next visit! Take care!

April 30, 2021

Bill Niebert is awesome and always provides the highest level of service. He goes over and above to make sure all issues are addressed every time More

by CHAD.BOUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
May 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bill here at Arnie Bauer Buick GMC Cadillac! We can't wait to see you again, have a great day.

April 30, 2021

Very polite, and professional, took time to answer questions and explain any changes regarding the service. Future items that might require attention, we're brought to my attention and explained. More

by GARY_KULHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 02, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Arnie Bauer Buick GMC Cadillac. We're happy we could meet your expectations! We hope you have a great day!

April 29, 2021

Normally a fantastic dealership, this time I was given the runaround and my vehicle was never repaired after more than a week of being there. More

by JARENDARCZYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Neibert
May 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for your response. Our main goal here at Arnie Bauer is top notch service. We do greatly apologize for any inconvenience. Your vehicle needs are extremely important to us. Please contact our Customer Service Manager Jessica to better assist you and your vehicles proper repair. She may be reached at 708-720-7363.

April 29, 2021

There is always a high level of comfort when David Staffan,Bill Neibert and the porter Larry are involved with the care of my car problems.ALL three men are courteous,professional,knowledgeable and pa More

by msshang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry.....a porter, Bill Neibert, David Steffan
Apr 30, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 30, 2021 -

msshang responded

Heres to the CONTINUUM !

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