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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

April 23, 2021

Very friendly...strives to meet all your needs ! Very concerned about your happiness after purchase as well as your needs prior to purchase ! Very friendly staff, from the minute you walk in the door ti More

by lisaevil9248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Apr 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2021

Mark Diehl and the rest of his service team were extremely knowledgeable and made the service process smooth. They were extremely accommodating and helpful. Thank you! More

by mtucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Apr 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for leaving us this response!

April 23, 2021

I sat all day waiting for my car just to bring a loaner home wish they wouldve given it to me earlier it was late and I was hungry More

by Juanita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Apr 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 21, 2021

Angie did everything possible to make sure we were happy . Henry was outstanding salesperson . Very helpful & worked hard to achieve the price that fit in my budget . Thank you More

by Mark Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Henry Horton
Apr 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!

April 21, 2021

Great dealership, was in and out with my service.They contacted me several times to let me know the part I had ordered was in. More

by GAMEON65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Apr 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

April 20, 2021

From the time I scheduled my appointment, to arriving at the service center, I have only compliments to the staff. Bill was great. Thanks so much. More

by lawrenceb239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2021

Very helpful you can trust the staff they try to make it convenient as possible they are always friendly and clean i will always go back for my service More

by GMAC4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Great purchasing experience. Alexis was great. She was very knowledgeable and patient. The finance dept was quick and the woman that took care of me was very efficient and nice. My husband had purchase More

by SLAPORTE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Malecha
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alexis here at Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2021

Came to see a certain car and found it! Even though it was being driven by someone it's still a great car and I look forward to driving for years to come More

by coalerfan713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mora
Apr 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2021

Prompt and professional follow up and service on my auto. Lights now work fine. Print out of estimated future service was also helpful. Thank you. Cimena Cummings More

by REALESTATE4SALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, Jessica McCormick, Mark Snyder
Apr 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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