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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

April 16, 2021

Dealership is very courteous and attentive . Will work with any situation and will take time ro answer question so you will feel Ask for Alex More

by MICHELLEBRADY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Apr 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

As usual my experience with the service department was awesome! The customer service rep Chris from the time I drove in until I let thanks! More

by REGINALD.SUMNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Apr 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2021

My oil change appears to be good however the other problem that the service man told me was the exhaust he said it sounded like it had a hole in it that has not been resolved so I need to get that tak More

by rredley6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala
Apr 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 15, 2021

I have received great service, Adam is a pleasure to deal with, he was always very professional and courteous, he gets me in and out ASAP and always corrects the problem that I’m having with my vehicle. More

by GSREICHENBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Chistopher Baker
Apr 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

April 15, 2021

Very pleased with the service I received. Everyone was professional and courteous. My sales person Greg Parker was very knowledgeable and made me feel comfortable. More

by GIGI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Chistopher Baker
Apr 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

April 14, 2021

Worth the extra drive to purchase the vehicle. They were very helpful an prompt with the need paperwork for a out of state purchase. Could have done a lot better detailing the vehicle. Spent the next day do More

by BWARNE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon, Alyssa Farkas
Apr 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

April 14, 2021

Excellent service staff. Very nice and very speedy service. I will come back for more service and needed repairs. Thank you for the excellent service. More

by MAD12359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Apr 15, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2021

The dealership worked very hard to get the best deal they could! I can not say the same thing for GMC CREDIT! They were terrible!!! More

by JBECKES
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, David Brdar
Apr 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Wow, it's experiences like yours that really keep us motivated! Feel free to reach out to us if you need anything. Have a wonderful day.

April 13, 2021

Customer service was great! David and Trina were very polite and helpful. The process was fast and seamless! Only negative thing that I didn’t notice until I was pulling away was the gas tank was on half More

by RAYJ2497
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Alyssa Gomez, David Brdar
Apr 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Please don't hesitate to reach out to us if there's anything more we can do!

April 13, 2021

Always getting the job done right. The staff is great too. They are quick and reliable. Easy to talk to. Never concerned about coming back. More

by Sshecglonalu2umey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Mark Snyder
Apr 14, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

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