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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
March 31, 2021
The service adviser and finance department provided excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have c excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have come to expect from purchasing a car. More
by STYKARO
Verified CustomerEmployees Worked With
Mark Diehl
March 31, 2021
Had very poor communication throughout the entire process. Bought a vehicle out of state and couldn’t get any communication from sales man on deliver, vehicle was sent with no fuel and not cleaned, process. Bought a vehicle out of state and couldn’t get any communication from sales man on deliver, vehicle was sent with no fuel and not cleaned, still do not have title and all the accessories I purchased. More
by MDOERING
Employees Worked With
Thomas Sinon
March 31, 2021
The Sales and Services Reps provided excellent customer service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. More
by DANIELS302
Employees Worked With
Rowland Laird, Adam Estes
March 31, 2021
David Steffen remedied the problem and it was smooth sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I kn sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I know what I'am talking. More
by msshang
Employees Worked With
David Steffan
March 30, 2021
I set everything up over the phone as I live 2 hours away. Rowland took care of everything and was very responsive to my questions! away. Rowland took care of everything and was very responsive to my questions! More
by RELLEUM13
Employees Worked With
Taylor (customer care), Alyssa Gomez, Rowland Laird, Miranda Swinea, Jonathan Larson
March 30, 2021
Well I can say that this dealership is the best. They have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good ca have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good care of me! More
by Mz Regena
Employees Worked With
John Kukulka
March 28, 2021
David was very knowledgeable, helpful and found us the car we were looking for. The purchase was easy and they were very accommodating to fit our wishes and schedule. car we were looking for. The purchase was easy and they were very accommodating to fit our wishes and schedule. More
by SAMA62
Employees Worked With
David Brdar
March 28, 2021
The scheduling was good the touch up paint was ok but not thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok that they would take care of it for sure and the request was never satisfied I told them that I was going out of town they told me to bring the car in Monday for a car wash after I would have come back from out of town . More
by VOSSWIL1971
Employees Worked With
Alyssa Gomez, John Kukulka
March 27, 2021
Great service as always. Comfortable waiting area and Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. More
by KEVFLY224
Employees Worked With
Mark Diehl
