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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,103 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,103 reviews
April 03, 2021
I have been dealing with Arnie Bauer for the last 13 years and always received great service and maintenance. They are very professional and polite. I would highly recommend them to anyone who’s looki years and always received great service and maintenance. They are very professional and polite. I would highly recommend them to anyone who’s looking to purchase a Cadillac or Buick. More
by LORLONES
Verified CustomerEmployees Worked With
Alex Cleetus
April 02, 2021
Outstanding service as usual. I've been a customer of Arnie Bauer for over twenty years, and I can really say that sales department and the service department has gotten more excellent. Arnie Bauer for over twenty years, and I can really say that sales department and the service department has gotten more excellent. More
by REIDKE
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
April 01, 2021
The dealership team matched the deal that was mailed to me, and my salesman, Lee Mora, was knowledgeable and professional. My experience was very positive, me, and my salesman, Lee Mora, was knowledgeable and professional. My experience was very positive, More
by NORMA.GIBSON1094
Employees Worked With
Alyssa Gomez, JOSEPH Gromala, Sydnie Nugent, Lee Mora
March 31, 2021
The Sales and Services Reps provided excellent customer service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. service and was very polite, friendly and professional. Also, impress with the speedy and great repair services that’s provided. More
by DANIELS302
Employees Worked With
Rowland Laird, Adam Estes
March 31, 2021
Had very poor communication throughout the entire process. Bought a vehicle out of state and couldn’t get any communication from sales man on deliver, vehicle was sent with no fuel and not cleaned, process. Bought a vehicle out of state and couldn’t get any communication from sales man on deliver, vehicle was sent with no fuel and not cleaned, still do not have title and all the accessories I purchased. More
by MDOERING
Employees Worked With
Thomas Sinon
March 31, 2021
David Steffen remedied the problem and it was smooth sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I kn sailing henceforth. It has always been a pleasure when he handles my car problems.I have been a faithful customer for more than four decades and I know what I'am talking. More
by msshang
Employees Worked With
David Steffan
March 31, 2021
The service adviser and finance department provided excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have c excellent service. I did have to repeatedly follow up on “promises” made by sales department. Unfortunately that’s is what buyers of used cars have come to expect from purchasing a car. More
by STYKARO
Employees Worked With
Mark Diehl
March 30, 2021
I set everything up over the phone as I live 2 hours away. Rowland took care of everything and was very responsive to my questions! away. Rowland took care of everything and was very responsive to my questions! More
by RELLEUM13
Employees Worked With
Taylor (customer care), Alyssa Gomez, Rowland Laird, Miranda Swinea, Jonathan Larson
March 30, 2021
Well I can say that this dealership is the best. They have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good ca have the friendliest employees and great service especially from Mike from service which is no longer there but I can say that John took very good care of me! More
by Mz Regena
Employees Worked With
John Kukulka
