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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,103 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,103 reviews
Verified Customer
March 28, 2021
The scheduling was good the touch up paint was ok but not thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok thorough at all it was not completely finished and I specified to have a car wash before they did the touch up work twice the service person said ok that they would take care of it for sure and the request was never satisfied I told them that I was going out of town they told me to bring the car in Monday for a car wash after I would have come back from out of town . More
by VOSSWIL1971
Employees Worked With
Alyssa Gomez, John Kukulka
March 28, 2021
David was very knowledgeable, helpful and found us the car we were looking for. The purchase was easy and they were very accommodating to fit our wishes and schedule. car we were looking for. The purchase was easy and they were very accommodating to fit our wishes and schedule. More
by SAMA62
Employees Worked With
David Brdar
March 27, 2021
Great service as always. Comfortable waiting area and Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. Service Assistant provided ample updates. Text updates are also a very nice touch. Mark always does a nice job working with me and my service visits. More
by KEVFLY224
Employees Worked With
Mark Diehl
March 26, 2021
The service was excellent. The service staff is very professional and courteous. The staff is always friendly and makes you feel welcome. I am completely happy with the service provided. professional and courteous. The staff is always friendly and makes you feel welcome. I am completely happy with the service provided. More
by LILLIANBRAGGS
Employees Worked With
Mark Diehl
March 26, 2021
Such a great experience with purchasing a vehicle from Arnie Bauer. My wife was extremely happy with the experience as well. Greg Parker took his time explaining every aspect of purchasing a new and used Arnie Bauer. My wife was extremely happy with the experience as well. Greg Parker took his time explaining every aspect of purchasing a new and used vehicle. More
by JYDIAS21
Employees Worked With
Alyssa Gomez, Greg Parker
March 26, 2021
I really like the car! Sales guy told me he’d call me in few days to see how all’s going. Never heard from him? 🤔. Also, discovered headlights aren’t bright? I’ve seen other XT5”s with bright white headli few days to see how all’s going. Never heard from him? 🤔. Also, discovered headlights aren’t bright? I’ve seen other XT5”s with bright white headlights! I took car back to your service department and guy told me changing bulbs couldn’t be done! 😡 Don’t believe it!!! More
by Dacks
Employees Worked With
I don’t remember names or these faces! , Greg Parker, JOSEPH Gromala, David Steffan, Sydnie Nugent, Tiara Wright
March 26, 2021
I was very disappointed in my service the reason why I came was my airbag in my 2020 Cadillac XT six they had my car for 2 1/2 days and that was unacceptable so I have no good reviews at this time came was my airbag in my 2020 Cadillac XT six they had my car for 2 1/2 days and that was unacceptable so I have no good reviews at this time More
by DAVIS-NICHOLE
Employees Worked With
Henry Horton
March 25, 2021
Been with this dealership since 1969 I’ve bought several cars two trucks fairly good dealership Service department Lots of repairs over the years so far a good job cars two trucks fairly good dealership Service department Lots of repairs over the years so far a good job More
by GLWSR49
Employees Worked With
Bill Neibert
