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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 20, 2021

I came to Arnie Bauer to view a used car. Everyone was I came to Arnie Bauer to view a used car. Everyone was friendly from the initial call and after the sale. Alex was my sales representative. He was More

by TCRECELIUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Mar 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!

March 19, 2021

Adam was great he made sure everything was done and addressed all the questions I had with my vehicle. I will extend my warranty again. More

by Zach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 19, 2021

Loved the service. Estes welcome me told me what was to be done. He texted me saying if I had any questions text him back. More

by YVONNE.DILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit!

March 19, 2021

This is a great dealership with a fantastic staff. Not to mention the wireless access id very good - better than some dealers i have been to. More

by MRMORRIS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2021

This employees are very professional, friendly, efficient and considerate of the customers. The services are always done properly the first time.. The dealership waiting rooms are always clean and comfortabl More

by TKYTREK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!

March 19, 2021

Bill Neibert , I feel is a very trustworthy service advisor When my wife purchased an ATS I was very happy to bring it toArnie Bauer for service More

by RONIBREAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 18, 2021

After talking to Mark and getting a understanding of what I was looking for he got back with me and answered all the questions that I had needed to be answered More

by IKEBRACEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Snyder
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Mark. We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

March 18, 2021

Excellent dealership! Everything went very smoothly. Rowland Laird, my sales person, was great. He’s a hard worker, and puts forth that extra effort that makes one feel special. Trina, Business Manager, More

by jvancoman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trina, Miranda, Tiera, Rowland Laird
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 18, 2021

I had a great experience everyone was professional courteous great job to all the people at Arnie Bauer I would always recommend them to anyone More

by BILLTUCKER90
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Bret Pechtold, Thomas Sinon, Tom Pagoria
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

March 18, 2021

they always provide excellent service experience! and we will continue to return to bauer as they always have shown that they have a customer car attitude! More

by BIGTRAIN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 19, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arnie Bauer Buick GMC Cadillac. We can't wait to see you again, have a great day.

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