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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

March 12, 2021

I bring my car to Arnie Bauer Brick for all my truck maintenance, the staff is always friendly and courteous. Adam my service rep, is very informative and always let me know what’s going on while I’m wa More

by Citymtrea1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 12, 2021

I’ve been a customer for over 15 years and I’m satisfied with the service. I’ve bought 3 new cars. The staff is friendly and was surprised to find the car I liked online still available.. More

by DELLAELLIS120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Mar 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 12, 2021

Had a very difficult time...resolved in an average not spectacular way. Mark M did a good job of easing my tension but my end result did not compensate for time being lost. More

by Valis3230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie Chalmers, Mark Diehl, Mark Snyder
Mar 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Good afternoon. I am sorry to hear your visit in our Service Department was not 100% satisfactory. My name is Jessica. I am the Customer Service Manager. I would be more than happy to assist anyway possible for your time being lost. Also to get a better understanding of this situation. Please contact me direct at 708-720-7363. I look forward to speak with you soon.

March 12, 2021

It's #1 n my book the place is clean. Mr Adam kept me updated on what's mechanical so what's I need to get replaced for It's get break down n the near future More

by Mwilkes58mauruiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 13, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care.

March 11, 2021

Very friendly dealership. Highly recommended. Sales manager Angie was very accommodating and a joy to work with. Alex, our sales representative was knowledgeable, helpful and patient with all our needs More

by Mark A
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Alex Cleetus
Mar 12, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2021

Skipthis skip skip skip skip skip skip skip skip skip skip skip skip skip and then skip it again tomorrow thanks again for doing this thanks for doing this and thanks again for your help and I will More

by FH104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Alexis Malecha
Mar 12, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Arnie Bauer Buick GMC Cadillac

March 10, 2021

Very friendly environment. Everyone acknowledges you when you walk it. Our sales guy Henry Horton was absolutely great. Great choice. Recommended by my sister. Thanks More

by CCSMITH3162
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay in Finance , Alyssa Gomez, Henry Horton, Jessica McCormick, Sydnie Nugent, Tiara Wright
Mar 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2021

As usual my e servicexperience with the service department at Arnie Bauer Buick was execellent. Service was prompt, efficient and courteous. Every one that I encountered was friendly and helpful. More

by MARTHA.JAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

March 09, 2021

First time there for service and it's definitely a place I would recommend anyone to have their vehicle serviced or purchase a vehicle. Also the service was qiuck. More

by LILMIC623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Mar 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

March 09, 2021

Very helpful, even if they were not able to find and fix some of the problems. Intermittent issues are the hardest to diagnose, so I can't hold it against them. More

by N9WYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Danielle O'Connor
Mar 11, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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