Back

Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

Directions

By Type

Showing 2,098 reviews

March 04, 2021

I had my SUV there on February 2, 15, 17, 2021 because my check engine was on. On my 3rd visit it was suggested that I take my SUV to another dealership if I was not satisfied with their diagnosis. I took my More

by LENOREGUYTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chistopher Baker
Mar 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello Lenore, I am very sorry for the unfortunate service visit you had with us. Please contact me direct at 708-720-7363. My name is Jessica. I am the Customer Service Manager. I'm hoping to get the bottom of this for you. I value your time with us throughout the years. Please contact me at your earliest convenience. Thank you

March 03, 2021

Bill Neibert displays genuine kindness and professionalism that any business would want emulated on a daily basis by their team. Positive experiences such as yesterday, reaffirmed the choice i More

by KA85JV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

March 02, 2021

I had a great experience at Arnie Bauer Cadillac. Tom P. And AlexisThey really helped me get my military discount finally. I’ll recommend Bauer Cadillac to my friends. More

by Thomas keith
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pagoria, Alexis Malecha
Mar 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks again for the recommendation, and have an amazing day!

March 02, 2021

The BEST, service, quality, price, staff, management, and selection of new vehicles. Arnie Bauer has been around for a long time for good reason, no need to go elsewhere America. More

by Woteach1WOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert, David Steffan
Mar 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2021

My salesman that I have purchased from before Handled my request with no problem. He knew what I wanted and we found it. The new Envision has turned out to be more car that I thought when I purchased it. I More

by NUMBER1ENGINEER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton
Mar 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

March 02, 2021

The people I have worked with in the sales and service departments are very respectful and courteous, they try to get you in-and-out as fast as the service provides. They keep you posted on what's going More

by EWSMITH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Mark Diehl, Adam Estes, Bill Neibert
Mar 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2021

Service took 4 hours instead of 2 which was disappointing considering I had an appointment for service. There isn’t anything else that I wasn’t happy with. More

by Illinois Mama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We hope to see you soon!

March 01, 2021

I had an overall great experience at Arnie Bauer Buick, GMC, Cadillac. David Bdar was well informed and made sure to make the process as easy as can be. The whole process only took a couple of hours. More

by JONATHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brdar
Mar 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again. Take care!

February 26, 2021

I had an amazing experience. Danielle was wonderful. She is polite and professional. I wouldn’t go to anyone else. I could not be happier. More

by TRACEY.KRAUSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

February 26, 2021

Arnie Bauer is my go to place for any of my car needs! This service is excellent and Danielle was efficient and very polite with the concerns and care of my vehicle... Thanks Danielle 👍🏽 More

by Ejohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Feb 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

...
84
...