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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.4
2,103 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,103 reviews

March 08, 2021

Great work and friendly staff. The work was done in a timely manner. The appointment time was right on time. The service writer kept me informed all the time the truck was there. More

by LMWDEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 09, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again. Drive safe!

March 05, 2021

Very good customer service. I was on time Danielle came right out. No wait time checking in. She was very polite and keep me updated. Throughout my visit. More

by HRMAYS1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Mar 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Danielle here at Arnie Bauer Buick GMC Cadillac! We are always more than happy to assist you if anything else comes up. Take care!

March 05, 2021

My engine light came on. You fixed it and lent me a vehicle while mine was in the shop two weeks. You worked with me for my convenience Thank you. More

by MROTS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

March 05, 2021

My service appointment went very well . Courteous adviser, prompt service. Less time to complete than expected! Very happy with the experience.Got me in & out. More

by DEWEYPAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Mar 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 04, 2021

I had my SUV there on February 2, 15, 17, 2021 because my check engine was on. On my 3rd visit it was suggested that I take my SUV to another dealership if I was not satisfied with their diagnosis. I took my More

by LENOREGUYTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chistopher Baker
Mar 06, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello Lenore, I am very sorry for the unfortunate service visit you had with us. Please contact me direct at 708-720-7363. My name is Jessica. I am the Customer Service Manager. I'm hoping to get the bottom of this for you. I value your time with us throughout the years. Please contact me at your earliest convenience. Thank you

March 04, 2021

Awesome service every time!! Dave and his team are great. The work is done well and they get you in and out in a timely manner. More

by Demiwoods3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Steffan
Mar 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dave here at Arnie Bauer Buick GMC Cadillac! We hope you have a great day!

March 03, 2021

Bill Neibert displays genuine kindness and professionalism that any business would want emulated on a daily basis by their team. Positive experiences such as yesterday, reaffirmed the choice i More

by KA85JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 05, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

March 02, 2021

My salesman that I have purchased from before Handled my request with no problem. He knew what I wanted and we found it. The new Envision has turned out to be more car that I thought when I purchased it. I More

by NUMBER1ENGINEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Henry Horton
Mar 04, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

March 02, 2021

The BEST, service, quality, price, staff, management, and selection of new vehicles. Arnie Bauer has been around for a long time for good reason, no need to go elsewhere America. More

by Woteach1WOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert, David Steffan
Mar 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2021

The people I have worked with in the sales and service departments are very respectful and courteous, they try to get you in-and-out as fast as the service provides. They keep you posted on what's going More

by EWSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Mark Diehl, Adam Estes, Bill Neibert
Mar 03, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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