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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

February 25, 2021

One of the reasons that my last four vehicles came from Arnie Bauer was the most excellent service department. They are the best! Always courteous, professional, knowledgeable and helpful! More

by JUDYFILIPPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2021

This was my first time buying a vehicle at Arnie Bauer Buick GMC Cadillac. I would definitely recommend this dealership to anyone in the market for a new or used car! More

by GIBBS.WILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Feb 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for leaving us this response! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2021

Great service visit. First time at the service department for me went super smooth. Courteous and efficient visit. Waiting room was clean and socially distanced. Great experience. More

by KNEZ2270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert
Feb 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 24, 2021

Responded quickly to my calls call back right away finish the work in a timely fashion I was very pleased I was not without my car for very long More

by Cjonessroka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2021

I have purchased 3 new cars from Arnie Bauer and the service department has always treated me as family. Feeling welcome to an establishment makes you feel good when you have spent income with that deal More

by BMILLER19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, Danielle O'Connor, Tiara Wright
Feb 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, thank you so much for your positive comments about Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2021

Great customer service and very friendly Chris and the staff was very helpful and concerned with my needs his overall attitude and professionalism was excellent More

by DLBROWN2605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Feb 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

February 21, 2021

Arnie Bauer provides excellent service. They are professional, friendly and communicate frequent updates on the vehicles status with the service technician. It is how all service departments shou More

by millspam424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Feb 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 20, 2021

I have been dealing with Annie Bauer for at least 24 years I found the dealership to be the best around they have a excellent staff and their service department is beyond compare the best I've seen. More

by KEYLOCKUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, David Steffan
Feb 21, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon! If you're ever in need of more help, please let us know!

February 20, 2021

The service great. They finished me in a timely matter. My service guy explained to me everything they were doing and answered all the questions that I had. More

by lhjr69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Danielle O'Connor
Feb 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

February 20, 2021

Adam, Service Advisor is knowledgeable, professional, amiable and an asset to the Arne Bauer Cadillac Dealership. I enjoy working with him! For me-No Facebook! More

by C.STOXSTELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Alexis Malecha
Feb 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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