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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,098 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,098 reviews

January 26, 2021

I am pleased with the work you do since 2010 you do a good job the area that we say that is clean and it’s nice to be in there keep up the good work More

by LORENZOGUNNJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Jan 29, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2021

I found the dealership to be in great order the service department was great especially a young lady name Jessica who setup my appointment even tho she was not there the ones that services me did a great j More

by revjlee51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH Gromala, Jessica McCormick, Chistopher Baker
Jan 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!

January 23, 2021

Jacob was the best salesman. He worked to get me the best price on exactly what I wanted. I will definitely buy from them again. More

by DEZIG85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Jacob Koehne
Jan 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2021

What an awesome dealership. The professionalism was outstanding. I had been looking for months for the perfect used vehicle and Arnie Bauer delivered. They were very courteous and eager to make sure I More

by Twin Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jan 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 22, 2021

I recently switched to this dealer because of the positive experiences I have had with Danielle in the past. Very professional when receiving service. Because of Danielle, I will continue to come her More

by Jwawro1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Jan 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Danielle here at Arnie Bauer Buick GMC Cadillac! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 22, 2021

I was please with my service but was not happy because they were unable to fix my buttons for my garage door which does not work but some of the time. More

by LORLONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (708) 720-1900 when you can so we can address this situation directly. Thank you and have a great day.

January 22, 2021

Adam always see that the work on my Cadillac gets done right! He’s awesome and Gary and Janet would recommend your Cadillac be serviced with Arnie Bauer More

by JANDORF7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 27, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Arnie Bauer Buick GMC Cadillac! We sincerely value your business and look forward to your next visit!

January 21, 2021

Lucky to get a next day appointment and get the heat repaired in my car in January! Bill Neibert was very helpful. Appreciated texting updates during service. More

by Dianne.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 21, 2021

I've been dealing with Annie Bauer for at least 22 years they are a great dealership with a great service department thats a winning combination hard to find. More

by KEYLOCKUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, David Steffan
Jan 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC Cadillac as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

January 21, 2021

Not happy with Arnie Bauer came to pick up my car and they needed to get the car seat out of the rental it took 20 minutes they closed I waited outside so cold! Also the car I bought from Arnie Bauer has More

by jlacher
Recommend Dealer
No
Employees Worked With
Jacob Koehne
Jan 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We greatly apologize for any miscommunication. Can you please contact our Customer Service Manager Jessica at 708-720-7363. We would like to get this figured out for you. Especially if there are still existing concerns. We look forward to speak with you soon. Enjoy your weekend!

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