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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
January 21, 2021
The staff is always friendly and very helpful which makes you feel welcomed when you come in. It’s always clean and a relaxing environment while you wait for car to be serviced. you feel welcomed when you come in. It’s always clean and a relaxing environment while you wait for car to be serviced. More
by GHILL1030
Verified CustomerEmployees Worked With
Adam Estes
January 21, 2021
I've been dealing with Annie Bauer for at least 22 years they are a great dealership with a great service department thats a winning combination hard to find. they are a great dealership with a great service department thats a winning combination hard to find. More
by KEYLOCKUP
Employees Worked With
Bill Neibert, David Steffan
January 20, 2021
Amazing customer satisfaction for sure. helpful and very willing to care for all our needs on our new vehicle. Mark kept me very informed on the work being performed willing to care for all our needs on our new vehicle. Mark kept me very informed on the work being performed More
by Gmc
Employees Worked With
Mark Diehl
January 18, 2021
Friendly service, answered questions, timely service, Bill is very knowledgable, patient. The first young lady was very nice. During these times, nice to have friendly service Bill is very knowledgable, patient. The first young lady was very nice. During these times, nice to have friendly service More
by SHELLYTAYLOR88
Employees Worked With
Bill Neibert
January 18, 2021
Service was great, staff was courteous, and considerate. I'd recommend most people to go to Arnie Bauer service dept. Just allow people to write... I'd recommend most people to go to Arnie Bauer service dept. Just allow people to write... More
by BROSS4
Employees Worked With
Mark Diehl
January 18, 2021
They seemed to do good work, but I found the customer service a bit lacking. They made a mistake when scheduling my appointment and instead of accepting culpability I felt the blame was placed on me. Fir service a bit lacking. They made a mistake when scheduling my appointment and instead of accepting culpability I felt the blame was placed on me. First time using their service department and I am unsure if I will return. Unfortunate! More
by Toastcinn75
Employees Worked With
Someone named Mike in service.
January 16, 2021
I will forever appreciate Chris Baker for getting me in such an emergent issue. He was extremely friendly, and kept me informed on what was going on. I couldn’t have asked for a better visit. Truly made a such an emergent issue. He was extremely friendly, and kept me informed on what was going on. I couldn’t have asked for a better visit. Truly made a customer out of me More
by BevBaket
Employees Worked With
Chistopher Baker
January 16, 2021
It’s always easy buying a vehicle there. Anthony was very professional and thorough. Bret was able to find a vehicle that suited my needs. professional and thorough. Bret was able to find a vehicle that suited my needs. More
by Bill854
Employees Worked With
Anthony In Sales, Alyssa Gomez, Angie Chalmers
January 15, 2021
Me. Henry was Very professional and very helpful and Me. Henry was Very professional and very helpful and very understanding and my husband and I both really appreciate the service that he gave us Me. Henry was Very professional and very helpful and very understanding and my husband and I both really appreciate the service that he gave us More
by WH3552@yahoo.com
Employees Worked With
Henry Horton
