
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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The staff is always friendly and very helpful which makes you feel welcomed when you come in. It’s always clean and a relaxing environment while you wait for car to be serviced. you feel welcomed when you come in. It’s always clean and a relaxing environment while you wait for car to be serviced. More
Amazing customer satisfaction for sure. helpful and very willing to care for all our needs on our new vehicle. Mark kept me very informed on the work being performed willing to care for all our needs on our new vehicle. Mark kept me very informed on the work being performed More
Service was great, staff was courteous, and considerate. I'd recommend most people to go to Arnie Bauer service dept. Just allow people to write... I'd recommend most people to go to Arnie Bauer service dept. Just allow people to write... More
They seemed to do good work, but I found the customer service a bit lacking. They made a mistake when scheduling my appointment and instead of accepting culpability I felt the blame was placed on me. Fir service a bit lacking. They made a mistake when scheduling my appointment and instead of accepting culpability I felt the blame was placed on me. First time using their service department and I am unsure if I will return. Unfortunate! More
Friendly service, answered questions, timely service, Bill is very knowledgable, patient. The first young lady was very nice. During these times, nice to have friendly service Bill is very knowledgable, patient. The first young lady was very nice. During these times, nice to have friendly service More
I will forever appreciate Chris Baker for getting me in such an emergent issue. He was extremely friendly, and kept me informed on what was going on. I couldn’t have asked for a better visit. Truly made a such an emergent issue. He was extremely friendly, and kept me informed on what was going on. I couldn’t have asked for a better visit. Truly made a customer out of me More
It’s always easy buying a vehicle there. Anthony was very professional and thorough. Bret was able to find a vehicle that suited my needs. professional and thorough. Bret was able to find a vehicle that suited my needs. More
Me. Henry was Very professional and very helpful and Me. Henry was Very professional and very helpful and very understanding and my husband and I both really appreciate the service that he gave us Me. Henry was Very professional and very helpful and very understanding and my husband and I both really appreciate the service that he gave us More
Mark was great, very helpful in facilitating the necessary maintenance work, managing expectations around timing, answering specific questions and demonstrating how to make a couple adjustments I ne necessary maintenance work, managing expectations around timing, answering specific questions and demonstrating how to make a couple adjustments I needed to enhance some amenities associated with the vehicle. More