
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I recently purchased a Cadillac XT5 from Arnie Bauer and everyone was courteous and helpful. My sales rep was Tom Sinon, who worked with us to put together a fair deal. He was very helpful with the little t everyone was courteous and helpful. My sales rep was Tom Sinon, who worked with us to put together a fair deal. He was very helpful with the little things too like demonstrating new features, setting up the new car etc. This was our 2nd purchase from Arnie Bauer. More
I wanted tech to look at something on auto I guess they forgot so did I at the time. Suggestion maybe at customers request they need to be written down thank you.. forgot so did I at the time. Suggestion maybe at customers request they need to be written down thank you.. More
Very professional and fast service. I will not take my cars anywhere else! They are very respectful and courteous. My car even can back clean! cars anywhere else! They are very respectful and courteous. My car even can back clean! More
The team was great! Jeff Grote went out of his way to explain my issue and help rectify the bank’s mistake on my old car title. The staff was very professional and courteous. Alexis was very knowledgeab explain my issue and help rectify the bank’s mistake on my old car title. The staff was very professional and courteous. Alexis was very knowledgeable on tutorial explaining car functions. Bret Pechtold was a pleasure to do business with and motivated me to make the 2 1/2 hour drive. More
Arnie Bauer is # one in providing top service. Greg Parker was professional and courteous, he exceeded our expectations and also provided outstanding support to us. Parker was professional and courteous, he exceeded our expectations and also provided outstanding support to us. More
Your Service department is great. Your staff in service are very professional and courteous. Thanks Dave Steffen for always taking care of my needs with my vehicle. are very professional and courteous. Thanks Dave Steffen for always taking care of my needs with my vehicle. More
Mark Diehl is the best! Mark has been my advisor now for a year. He is super outgoing and treats you like family. Thank you Mark for the great customer service and always making sure my experience is simple a year. He is super outgoing and treats you like family. Thank you Mark for the great customer service and always making sure my experience is simple and straight forward. Won’t go anywhere else! More
Adam was excellent. He took care of my issues and took the time to.explain what work needed to be done and gave advice on what he thought the next steps should be. the time to.explain what work needed to be done and gave advice on what he thought the next steps should be. More
Called to make appointment and Jessica was great, answered all my questions only to be questioned by Chris when we arrived. I understand he is new, but questioned everything that was verified by Jess answered all my questions only to be questioned by Chris when we arrived. I understand he is new, but questioned everything that was verified by Jessica the day before. He also did not have answers to questions and needed the help of other employees to answer. 1.5 to 2 hours was quoted for the work and we received a call vehicle was ready approximately 4 hours later. I like the idea of washing the vehicle, why not wash it when work is completed and not when customer arrives and then has to wait? More
I'm very satisfied with the customer service it was very good I would do it again my salesperson Alex was excellent Ernie Bauer is a great place to shop for a car good I would do it again my salesperson Alex was excellent Ernie Bauer is a great place to shop for a car More