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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

December 16, 2020

I recently purchased a Cadillac XT5 from Arnie Bauer and everyone was courteous and helpful. My sales rep was Tom Sinon, who worked with us to put together a fair deal. He was very helpful with the little t More

by PFH18327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon, Bill Neibert, JOSEPH Gromala
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC Cadillac. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2020

I wanted tech to look at something on auto I guess they forgot so did I at the time. Suggestion maybe at customers request they need to be written down thank you.. More

by WBEEJAYS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connor
Dec 24, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Thank you again for taking the time to let us know how we did. We will be sure to pass along your comments to the team, as we are always looking for ways to improve. We hope you have a great day.

December 16, 2020

Very professional and fast service. I will not take my cars anywhere else! They are very respectful and courteous. My car even can back clean! More

by HCOOPER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert, David Steffan
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

December 15, 2020

The team was great! Jeff Grote went out of his way to explain my issue and help rectify the bank’s mistake on my old car title. The staff was very professional and courteous. Alexis was very knowledgeab More

by CAMPLEJEUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Grote, Bret Pechtold, Alexis Malecha
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 14, 2020

Arnie Bauer is # one in providing top service. Greg Parker was professional and courteous, he exceeded our expectations and also provided outstanding support to us. More

by MATTIFAMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Arnie here at Arnie Bauer Buick GMC Cadillac! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 14, 2020

Your Service department is great. Your staff in service are very professional and courteous. Thanks Dave Steffen for always taking care of my needs with my vehicle. More

by Bigsam25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Pechtold, Rowland Laird, Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, Danielle O'Connor
Dec 22, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff Dave was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

December 12, 2020

Mark Diehl is the best! Mark has been my advisor now for a year. He is super outgoing and treats you like family. Thank you Mark for the great customer service and always making sure my experience is simple More

by B.Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Dec 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

Dec 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

December 12, 2020

Adam was excellent. He took care of my issues and took the time to.explain what work needed to be done and gave advice on what he thought the next steps should be. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Dec 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!

December 11, 2020

Called to make appointment and Jessica was great, answered all my questions only to be questioned by Chris when we arrived. I understand he is new, but questioned everything that was verified by Jess More

by LIBRA101674
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica McCormick, Chistopher Baker
Dec 15, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We apologize for any inconvenience. There have been a few changes to the service lane of our department. We are working to getting everything handled and up to par ASAP. Thank you for providing your feedback. Management has been made aware of this visit. Jessica is our Customer Service Manager. In the event there is something she can help you with. Please reach her at 708-720-7363. Thanks again for your time and feedback!

December 11, 2020

I'm very satisfied with the customer service it was very good I would do it again my salesperson Alex was excellent Ernie Bauer is a great place to shop for a car More

by bridgesdonald234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Mark Diehl, Alexis Malecha
Dec 21, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again soon!

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