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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
December 04, 2020
When I arrived i was waited on quickly and waited comfortably in the waiting room. After awhile Adam told me my van was done and the cost was less than he had quoted me. I was happy to have my van b comfortably in the waiting room. After awhile Adam told me my van was done and the cost was less than he had quoted me. I was happy to have my van back in working order. More
by mitzioden56
Verified CustomerEmployees Worked With
Adam Estes
December 03, 2020
Everyone was very friendly and helpful, My salesman Tom was great, making my experience delightful. I would recommend this dealership to everyone. If I decide to change cars I will be back! was great, making my experience delightful. I would recommend this dealership to everyone. If I decide to change cars I will be back! More
by IMOORE831
Employees Worked With
Alyssa Gomez, Angie Chalmers, Thomas Sinon, Alexis Malecha
December 02, 2020
The guy who served me conveniently wasn’t working there after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. after suggesting a few hundred dollars worth of work when I went for an oil change. i had issues leaving I didn’t come in with, which was concerning. After getting the work done, the issue still isn’t fixed. I thought Rizza was bad, but they don’t seem to be much better. The cashiers are nice at least and they washed the truck. More
by AnotherCustomer1130
Employees Worked With
Corey Dockery
December 01, 2020
Great service. Very professional. The waiting area was very nice and clean. Mark was very professional and made me aware what was going on through text. very nice and clean. Mark was very professional and made me aware what was going on through text. More
by DMINEFEE
Employees Worked With
Mark Diehl
December 01, 2020
This has been our dealership for a LONG time, 20 years. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. Very good service and friendly, knowledgeable staff whether dealing with sales, service or parts department. More
by CCONDON15
Employees Worked With
Christopher Bak
November 28, 2020
My vehicle was not fixed when I was told it was ready. On my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 my way home it was doing the same thing I brought it in for. I’m unhappy with the service because it was the same service person that charged me $150 service fee when I had a extended warranty and the deductible was $50. More
by Zach
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert
November 28, 2020
Great service and great employees... Have been doing business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. business with Arnie Bauer Cadillac for over 25 years and never have a complaint about the service or sales throughout the department. More
by Xgooofy3x
Employees Worked With
Bill Neibert
November 28, 2020
By far the easiest car buying experience I have ever had. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. Everyone was easy to work with from Darren to David, Alexis, Brett to Trina and all were very helpful. More
by KYLE.STEVENS2426
Employees Worked With
Bret Pechtold, David Brdar, Alexis Malecha
November 27, 2020
I have bought a lot of cars in my life I do not like I have bought a lot of cars in my life I do not like pressure sales This dealer was the best about letting me make up my own mind on my own time . I have bought a lot of cars in my life I do not like pressure sales This dealer was the best about letting me make up my own mind on my own time . Jake did a awesome job and kept to his word BEST DEAL I EVER WORKED ON THANKS JAKE More
by BRADLONG0366
Employees Worked With
Finance guy, Jacob Koehne
