Arnie Bauer Buick GMC Cadillac - Service Center

Poor Customer Service Will no longer bring my vehicle in for any type of service was there 2 times this week and incorrect information was given so both trips were unresolv Will no longer bring my vehicle in for any type of service was there 2 times this week and incorrect information was given so both trips were unresolved. More

Accommodating...gave me a loaner car and reported issues in a timely manner. Good pricing also. Would like to see better availability for service appointments....it was a bit difficult to get in with my sc in a timely manner. Good pricing also. Would like to see better availability for service appointments....it was a bit difficult to get in with my schedule. More

Great Service Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected Great service as usual. Mark Diehl was prompt and helpful. Technician who went out for a ride to hear rattle identified the cause and it was corrected within a couple of hours. More

I researched the symptoms and recommended actions from GM regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that regarding my truck. This dealership failed to follow the diagnostics needed to make the repairs that are needed. I will take it to a dealership that is interested in doing the testing recommend by GM. More

Love Arnie Bauer service dept. Always well taken care. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. Love Arnie Bauer service dept. Always well taken care. Prompt and courteous. Service is always spot on. Thank you Bill Neibert for all your help. More

Excellent Service, Without an Appointment I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the I recently visited this dealership to have part replaced on my Escalade. I did not have an appointment, but the service rep Corey was able to get the work done quickly. He kept me informed throughout the process, and Thanks me for my patience. Thank you Corey for making my Arnie Bauer experience a pleasant one. More

Experience was great, as always Service was timely, courteous and complete, The experience was great, as always. We have been buying our vehicles here and always have them serviced Service was timely, courteous and complete, The experience was great, as always. We have been buying our vehicles here and always have them serviced here. Staff is always professional and helpful. More

Great!!! Adam did everything possible in my behalf. The company approved a part that I feel should have not gone out in the first place. company approved a part that I feel should have not gone out in the first place. More

Professional ,courteous ,and thourogh Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never bee Mark the service representative was courteous , and professional ; he helped me to identify a spare tire kit I am thinking of buying .I have never been disappointed with the service department since I began buying cars from from this store in 1999 . More

Great customer service from the moment I made the service appointment. Arnie Bauer customer focus is spot on. No waiting, the immediate attention upon arrival made my morning....I hate waiting if I’m on time appointment. Arnie Bauer customer focus is spot on. No waiting, the immediate attention upon arrival made my morning....I hate waiting if I’m on time.lol! More