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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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August 08, 2019

Outstanding People of there word they do what they say. Very polite Staff have been going to them for over tens years!! And Will continue to Service consultant More

by Larry2494060
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 09, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thank you for choosing Arnie Bauer Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit. Take care!

August 07, 2019

Service was quick and efficient Service was easy to schedule and check in was done efficiently Required work was done satisfactory Shuttle was excellent and was done in a profess More

by Ray h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Bill Neibert
Aug 09, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Arnie Bauer Buick GMC. We look forward to your next visit! Take care!

August 06, 2019

Service Great job didn’t take long , great professionals, would recommend to anyone. Will always come back to Arnie Bauer Cadillac for all my sales and servic More

by NVETT91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 08, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Wow, we're glad you had such a wonderful experience with us! We deeply appreciate your recommendation! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day!

August 05, 2019

Fantastic service Dave went out of his way to get my vehicle in, serviced and back to me . It was fast and easy drop off and pick up with loaner vehicle available. Ever More

by JERILYNWOODS67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave from service was fantastic!, Adam Estes
Aug 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we are glad Dave and the rest of our team could help in such a friendly and professional manner! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 05, 2019

Fixed it just like expected Had problem connecting phone to the car when we picked it up. Went straight to service center, they diagnosed it and said the radio needed to he rep More

by rjmiotti
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, didn't catch their names.
Aug 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thanks for taking the time to leave us this information about your recent visit. Take care!

August 05, 2019

Thank you This was my first visit. Adam was awesome. He was very helpful. All of the team that I encountered trested my son and I wonderfully. I will be returni More

by Quincy21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! Adam will be happy to know he delivered you and your son a friendly experience. We look forward to your next visit! Take care!

August 05, 2019

Comfortable Experience Brought my 2017 Escalade in with an unknown issue I didn’t know what it was the Tech didn’t know what it was and the service writer Adam didn’t know b More

by Macman4273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 07, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your wonderful comments to Adam here at Arnie Bauer Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2019

Very good service from all staff Everyone was very polite and considerate of my needs. They finished my job with no problems and a timely manner. I would refer anyone there More

by VICKICOLEMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Jul 31, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Happy we could get you in and out in a jiffy. Thank you for your recommendation. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2019

Speedy, courteous service My oil change and tire rotation went smoothly. My questions were answered adequately, and there was not a long wait. I did however have to make the ap More

by Ms. Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 02, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad you had such a wonderful experience with us! We will let our team know about the issues with our appointment scheduling. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2019

Tire problem Came in without an appointment as the receptionist told me to because Ive had a leaking tire. They were kind enough to take me and fix the problem al More

by JANLINCOLNTRAVEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Aug 02, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're looking forward to your next visit with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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