Arrigo Alfa Romeo West Palm

I hate bringing my car in but Arrigo and Claudio make the experience pleasant. Its always a distressing reason when the check engine light comes on but they make is stress-free and seamless. experience pleasant. Its always a distressing reason when the check engine light comes on but they make is stress-free and seamless. More

I've come here exclusively for service since 2017 for multiple Alfas and have likely spent in excess of $20,000 on service work, but regrettably I have reached the end after they refuse to honor terms of multiple Alfas and have likely spent in excess of $20,000 on service work, but regrettably I have reached the end after they refuse to honor terms of the extended warranty they sold me two years ago (on my very first claim attempt). As a state-licensed insurance adjuster, I am intimately familiar with what the term "part failure" means in effective policy terms and case law - yet even when the Alfa customer service hotline tells me it IS a covered warranty repair, they will not even exert a minimum amount of effort and make a phone call for clarification as a courtesy to a long-time customer who has always paid every service invoice without issue. Their GM is the one who told me to call Alfa for policy clarification in the first place. But forget calling this place with a question; you’re lucky if anyone knows anything or you ever get a call back. The Giulia is a great looking and driving car but there have been some odd out-of-pocket repairs, and now this being clearly stated in Alfa’s own (vague) policy as a covered component with no defined exclusion is the last straw. My other household vehicle is a Mercedes which I take for service down the street from Arrigo; they treat you like you brought in a G-wagon every time you are there, short waits, complimentary drinks, snacks, and a loaner vehicle every time. Conversely, you get nothing here, the water fountain in the service area hasn’t worked in years, and then they stick you with a credit card fee. Long story longer - I don’t recommend them and won't be going back. Alfa is clearly struggling to sell cars, and treating loyal customers like this isn’t helping their cause. More

Very professional and friendly I always have a great experience ar Arrigo Alfa Romeo Dealership experience ar Arrigo Alfa Romeo Dealership More

I started the process of purchasing a 2024 Audi A8 on August 19, 2026, and sent the down payment on August 21. As of September 1, I am still dealing with paperwork; even though I have already insured the August 19, 2026, and sent the down payment on August 21. As of September 1, I am still dealing with paperwork; even though I have already insured the vehicle, I still have no information on when it will be delivered to me. Despite asking every day, I haven't been able to get a definitive answer from any of the five different people I've spoken to. I hope I receive the vehicle soon. More

I would not recommend this dealership to anyone I have had the worst experience bought a car in March granite it was used. I knew that when I bought it but never expected to not have even put 3000k miles had the worst experience bought a car in March granite it was used. I knew that when I bought it but never expected to not have even put 3000k miles on it and already have had a breakdown on me three times and the service center and customer service is the worst bar none. More

Claudio is always responsive and very helpful when I need to bring my car in for service. He actually knows me now which is nice and is always polite. Seems like a great employee! to bring my car in for service. He actually knows me now which is nice and is always polite. Seems like a great employee! More

Daniel was a positive, everything else was a negative,the car was not running right, I was told I had a bumper to bumper warranty and then I was told it only covered electrical and traveled one hour twice to car was not running right, I was told I had a bumper to bumper warranty and then I was told it only covered electrical and traveled one hour twice to see about the car and nothing was done, Im still dealing with this problem, I was told they were trying to get me a full warranty but I don't believe anything they say Now, very unhappy!!! More

Amazing customer service, Really felt at home and appreciated. 1000% doing business at this dealership again!!! appreciated. 1000% doing business at this dealership again!!! More

Every time I come to this dealership for service, I am greeted with a warm welcome by everyone. I enjoy every visit and always leave content and satisfied with the service provided! Claudio is very detail greeted with a warm welcome by everyone. I enjoy every visit and always leave content and satisfied with the service provided! Claudio is very detail oriented and ensures I get the best service, he's a true pleasure to work with. More

I had a fantastic experience as always working with Claudio and Ralph. Always excellent service ..... Thank you again !!!! Claudio and Ralph. Always excellent service ..... Thank you again !!!! More