Arrigo Alfa Romeo West Palm

Knowledgeable, polite, and timely. . Made the car service experience pleasant. Would definitely recommend Arrigo Alpha Romero to others . Made the car service experience pleasant. Would definitely recommend Arrigo Alpha Romero to others More

Service writers are excellent. They tell you all the information you need straight forward with the customer. Every visit was good!!! They tell you all the information you need straight forward with the customer. Every visit was good!!! More

Kendall did a great job keeping me updated on my vehicle. Since I had an open recall he was able to give me a lowner car. Since I had an open recall he was able to give me a lowner car. More

Claudio is always a pleasure to work with. He has a friendly, professional manner and is always super helpful. He has a friendly, professional manner and is always super helpful. More

Very poor customer service my first experience was when I bought the car they showed me a car with the windshield shipped on instead of replacing it. They tried to repair the glass, which was a waste of time bought the car they showed me a car with the windshield shipped on instead of replacing it. They tried to repair the glass, which was a waste of time then on the top of that I have to call almost every day to get the windshield replaced. I would’ve never sold the car with the windshield crack even though it was very small I don’t think that was very professional . Then the second time I took it for Service I believe it was an oil change. I left the car. I have my wife pick me up. They promised to call me. They never did. I have to call them the whole time to see the car was ready then when I arrived to pick up the car they forgot about me on the top of that. He don’t give me the paperwork. I have to ask for it. I think this is enough thank you for asking. I really wanted to give a better review, but I don’t think they deserve that I hope when I take it for service again I’ll find it better than it was. Thank you again. More

Chris always provides amazing service. I had my car serviced and a few days later an unusual light came on I brought it in and they ran some diagnostic test. The problem was resolved and h I had my car serviced and a few days later an unusual light came on I brought it in and they ran some diagnostic test. The problem was resolved and he kept me informed. Chris thank you for excellent service. More

Claudio provides me with excellent customer service, he always explains my needed repairs in detail and answers my questions professionally. always explains my needed repairs in detail and answers my questions professionally. More

I notified the dealership in advance that I wanted to be a cash buyer and was traveling from out of town. They waited until the wire room was closed at 4pm and told me the only way to walk out with the car a cash buyer and was traveling from out of town. They waited until the wire room was closed at 4pm and told me the only way to walk out with the car that day was to finance it. I was stuck with a 72 month car payment I didn't want nor did anyone discuss financing with me in advance. They completely skipped all those steps and just made assumptions for me. I am assuming they just picked that structure since it paid the dealership the most money. In lieu of paper receipts, I left the dealership with a flash drive that was empty. I called requesting paper copies, but was told my the finance manager I would have to either pick it up (I live several hours away) or he would FedEx another flash drive. I never received the flash drive, called again, and a different gentleman emailed me the agreements. The whole thing was criminal to the extent that I am considering writing the better business bureau for unscrupulous business practices. I now have a loan with a bank with no loan number and minimal ability to contact them to payoff debt I did not want to have to begin with. More

This dealership is the best . They give great service , they are friendly , helpful and honest. I recommend this service department. They give great service , they are friendly , helpful and honest. I recommend this service department. More

Working with Claudio is the best thank you for the service really appreciate it a lot service really appreciate it a lot More