Arrigo CDJR Sawgrass

I get a good car and good price for it. I am happy with my new car I am happy with my new car More

Great service! Samuel went above and beyond! Super fast service as well! Highly recommended and would come back! Samuel went above and beyond! Super fast service as well! Highly recommended and would come back! More

This service center gives me mixed feels/ frustrations. One pro is that they have opened the cafeteria so you can grab a bite to eat while waiting. Also have plenty comfortable seating and some computer wo One pro is that they have opened the cafeteria so you can grab a bite to eat while waiting. Also have plenty comfortable seating and some computer work spaces. They have also made improvements in having an attendant present when you drive up so that you’re not waiting around for an undetermined time until you’re helped. But even though I always make an appointment, I usually still have to wait. My frustration with this visit was similar as the last time (30K miles ago) when I knew I had to do major servicing. The service advisor (Jesus M) tried to sell me on a service even when I told him I had checked up my owner’s manual where it indicated the service was not warranted any time soon; similarly when trying to sell me tires (they were running a tire special) when I told him I just got my tires last year and the treads are good. I get it, he’s trying to make a sale, but as a woman going in alone, it’s hard enough to feel they’re not trying to take advantage of you, so it doesn’t help to earn my trust. My other frustration that occurred this visit also occurred the last time I had a major service (but it was different service advisor). Just like the last time, the service advisor this time did warn me that it was gonna be a long wait time (they took my car around 9 am, he said it would be until about 3 pm); he even offered to have me dropped off at Sawgrass mall, but I declined as I came prepared. What bothered me was that, at no point during the hours-long wait, did Jesus check up on me or give me an update. Around 2 or 2:30 pm I was growing restless and went to find him. I prompted him to check up on the status of my car, which he said he would. I gave him about 30 mins and had to go back to him to see what was the result. I had to point out to him that I could see my car was parked outside so it was ready. It was frustrating to feel like I was being overlooked after spending my day there (I got out about 3:30 pm). One of the other advisors (I regret not noting his name) who was overseeing customers to help ensure things were generally flowing smoothly ended up noticing what happened and was kind enough to get my gas filled up. I purchased my car from this dealership, and have kept servicing my car there, but I feel that time is coming to an end soon. More

Quick efficient service Kept up to date on progress of vehicle Good communication thank you vehicle Good communication thank you More

Felipe Tejada was incredibly helpful during my last visit to Arrigo Sawgrass. He made sure to keep us informed during the whole repair process and did his best to make it as quick as possible. The dealership to Arrigo Sawgrass. He made sure to keep us informed during the whole repair process and did his best to make it as quick as possible. The dealership is always clean, accessible, and the new cafe is a great addition! More

My service advisor Tiffany is always very helpful, very knowledgeable, very professional and she always return all of my calls...she's the best. knowledgeable, very professional and she always return all of my calls...she's the best. More

Thank you Rudy for your great service! Got us in and checked out in no time. Got us in and checked out in no time. More

Nicolas was very helpful and polite He made sure I wasn't waiting too long To be serviced waiting too long To be serviced More

Arrigo makes it easy to arrange vehicle service. The Multipoint Inspection that's routinely done helps insure important items are not missed. The video of the service performed made by the Technicia The Multipoint Inspection that's routinely done helps insure important items are not missed. The video of the service performed made by the Technician is confidence building. And every once in a while getting my car back already washed it's much appreciated. More

Chantelle made it all happen. Very pleased with her work. I will call on her next time we are in the market for new truck. Very pleased with her work. I will call on her next time we are in the market for new truck. More