Arrigo CDJR Sawgrass

courteous, helpful We where helped right away. The mangers and sales people where very helpful. Mr. Milllot demonstrated a great knowledge of the truck we where looking We where helped right away. The mangers and sales people where very helpful. Mr. Milllot demonstrated a great knowledge of the truck we where looking at. He showed us how to work all the extra feature on the truck He explained the paperwork and answer my questions Mr. Ken Williams answered all my questions about financing. he was very polite and helpful. Mr. Matt Diamond was also was very polite and helpful. He demonstrated the key fob and it's functions. He also answered all my questions. They all made it an enjoyable experience. More

high class Dealer and great price deal there. i check the 2017 Pacifica in Arrigo in sawgrass chrysl dealer inventory and i recive a call fron a nice sales person name Dicarlos Rivera he ask what i check the 2017 Pacifica in Arrigo in sawgrass chrysl dealer inventory and i recive a call fron a nice sales person name Dicarlos Rivera he ask what optional equiepment i was looking on the Pacifica ,hi gevi me 2 stock # choices ,i check it on my pc at home and my wife made the choise , i call Dicarlos Rivera made a appointment at the dealer he toll me to check the pacifica he explain all detail on the vehicle with no pressure on me he ask me if i want it to test drive the Pacifica to see if i like it .after he ask me if i like it i say yes r u going to buy it i say yes. so he help me very much with the low payments amount so i would drive it home , mr Dicarlo was with me explaining everything on these high tech vehicle and until i drove out off the lot .thanks. 5 starts . and in finance Patricia Lowe another 5 stars on her work she explain all the details . More

Sometimes Loyalty doesn’t pay off So to make a long story short since Dec. 2013 I’ve purchased 6 vehicles from this location experiences varying until i found Rob and Ozzy who are no l So to make a long story short since Dec. 2013 I’ve purchased 6 vehicles from this location experiences varying until i found Rob and Ozzy who are no longer with the dealer. From my meeting them my experiences were great for 4 of the 6 purchases. This review is in light of my last and most likely final visit. I went in to purchase a Hellcat Charger and was told i was “Approved” pending proof of income. I provided the proof of income left my $11,000 down payment on a Saturday but was told i cannot take the vehicle yet. Over the weekend i was provided with a congratulations email on purchasing my mew hellcat but kept getting asked for more and more information that wasn’t part of the deal so to speak but i had nothing to hide and provided everything they asked for. On Thursday i was told the bank would not approved me, accused of being a criminal by one company because I’ve purchased too many cars in too short a time and the other dug deep to say they wanted me to have less debt even though they only asked for proof of income initially. In the end Arrigo told me no one would finance me and that I would have to come back in a year or so. After giving up I gave it one more shot at Aventura the next day and was approved and drove off the lot the same day with a great deal on both my trade in and the hellcat as well As a killer low interest rate and I left a happy camper having to leave only half a deposit of $7K because Arrigo still had my $11K I wouldn’t have bothered writing this review because of what I thought was a “good relationship” with Arrigo but it took them 7business days to return my down payment and when I started calling on the 5th day everyone said the same thing. “I will go ask accounting and find out and call you back” my sales person wouldn’t even return my texts which he was happily doing before and no one in accounting answers their phones. Its been 6 days since i got my down payment back and 7 since the last person I spoke with said they’d call me back and still to this moment i have not received a call back from anyone i spoke with and haven’t spoke with as I left messages with accounting and have not been called back either. Other expiriences is they refused to budge on pricing for friends and relatives I’ve sent and who have gone to other dealers getting the same vehicle or better for less. Parts department guys are awsome and have gone above and beyond for me although a recent inquiry at a different dealer proved that even with my “discount” i was still paying more there than other dealerships. In the end I really liked this dealership and I feel as though with the change of hands in employees customer service has started declining and I am not sure I will be returning again. There is more to say but i feel like this covers the basics of my grievence. More

They go the extra mile I got a great deal on a preowned Hyundai and they backed it up with impeccable service. Howard from Broward and Alana Kunkel in the Service Dept. are I got a great deal on a preowned Hyundai and they backed it up with impeccable service. Howard from Broward and Alana Kunkel in the Service Dept. are top notch people!! More

Great experience This is our 3rd lease with Arrigo Sawgrass and it’s because of the people that we have dealt with all three times that make this experience a happy on This is our 3rd lease with Arrigo Sawgrass and it’s because of the people that we have dealt with all three times that make this experience a happy one! More

New jeep altitude Easiest car purchase I’ve had. Did not low ball me on my trade in. Price was best in the area. Volume dealership that seems to be willing to do what Easiest car purchase I’ve had. Did not low ball me on my trade in. Price was best in the area. Volume dealership that seems to be willing to do what it takes to get the sale that day. More

Another great experience at Arrigo Sawgrass This is the 4th car we have purchased or leased from this dealership - 3 leases and 1 purchase. Our sales person Igor was perfect - super knowledgeab This is the 4th car we have purchased or leased from this dealership - 3 leases and 1 purchase. Our sales person Igor was perfect - super knowledgeable, friendly and efficient. Seems he has been with Arrigo for many years - and my opinion as a business exec is to do whatever you need to do to keep him employed with Arrigo. Long story short, we still had 7 months left on our 36 month lease of a Grand Cherokee Overland. We were just about past the miles already for the lease, about 9k past the warranty mileage of 36k, we had about 45k. We had purchased extra mileage in advance when we leased this 2 1/2 years ago. We just came by to see what the options were and we were not expecting to leave with a vehicle. Again, cutting this short, we got out with 7 months left, got a great deal on a new Grand Cherokee Overland and left extremely happy. The whole thing for shopping to paperwork to emptying out our vehicle and leaving was about 4 hours. Extremely quick considering we were starting from scratch. We do keep checking out other dealerships that are closer to where we live, but we always end up back at Arrigo. Could not be happier. More

Great service with a knowledeable Staff Leased my second consecutive vehicle from Arrigo. This was a painless experience as my pregnant wife and I showed up with our 2 small children to upgr Leased my second consecutive vehicle from Arrigo. This was a painless experience as my pregnant wife and I showed up with our 2 small children to upgrade from a Cherokee into a Pacifica. Our salesman, Gary was great and very knowledgeable, Juan in finance was helpful and Matt in delivery had me in and out. I would recommend Arrigo to someone looking to buy/lease an American made vehicle. More

Great place to go buy a Jeep Everybody there was friendly and helpful. I would definitely recommend my friends and family to come see Joseph Gomes for their new vehicle. He was Everybody there was friendly and helpful. I would definitely recommend my friends and family to come see Joseph Gomes for their new vehicle. He was awesome! More

Friendly, competent, thorough. Buying or leasing a new vehicle is a complex process. Arrigo personnel "held my hand" through every step in the legal, financial and technical maze. Buying or leasing a new vehicle is a complex process. Arrigo personnel "held my hand" through every step in the legal, financial and technical maze. More