Arrigo CDJR Sawgrass

i bought a2003 saab 1/12 /2013 the car would not start so they put a new battery in the car there was ticking in the engine my wife asked what it was the sales lady said that it was normal in a turbo. we so they put a new battery in the car there was ticking in the engine my wife asked what it was the sales lady said that it was normal in a turbo. wetook delivery (6)days later the car stopped running in the entrance to the dealership it was the battery, they jumped the car& brought it in to the service department, they said it was not the battery it was the alternater so Bert gave me the choice of fixing the pre exsisting problem or trading for another car i said iliked the saab and if there was no other problems i would keep the car Bert put me in a rental car for what ever the reason it took 13 days to fix the problem i took the car back when i got in the car i saw a big piece of plastic from the under carrigage that had been riped off that means something under the car is no longer protected .The next day I took the car for an oil change the company said they could not do it .because the ticking had nothing to do with a turbo itwas the valves and that it might need a new engine i called the sales rep and told her the story she said ihad to talk to Bert all i got was his voice mailleaving the same message i got acall the next day from the sales rep sayinng the could not trade the car. I then decided to go there that night, we had never driven the car at night in the short time we had it,and we found out there was a front fAILURE light. I called the next day the sales person said I had to talk to Bert, I then told her it was useless to talk to Bert because he already made his descion. More

It was a great experience and my 3rd vehicle from this location. And not my first choice- far away so I tried 2 other, closer dealerships. Miserable. I went back to Arrigo and was very happy that I did location. And not my first choice- far away so I tried 2 other, closer dealerships. Miserable. I went back to Arrigo and was very happy that I did. Rick Jones made the experience nice and easy- the way it should be. More

Very easy transaction with no pressure to purchase. I simply told Brock what I wanted and he made sure it happened. I was never given the old "let me speak to the sales manager, I don't think he will sel simply told Brock what I wanted and he made sure it happened. I was never given the old "let me speak to the sales manager, I don't think he will sell it that low" routine. I have bought many cars in my lifetime, and this purchase was one of the smoothest and easiest transactions that I can remember. I was given full explanations of all the numbers by Rob without having to ask, and a complete rundown of the vehicle specs by Mark. They gave me a great price for my trade in, financing that was better than my credit union, and a fantastic deal on a new Ram truck. I was never hurried, pressured or kept waiting, even though the place was overrun with customers. These gentlemen know how to sell cars. They are fast, efficient, knowledgable, and do not waste your time. Most of all, they were HONEST. More

Jason was very helpful and understanding of my needs and did everything in his power to help me out with the puchase of a new dodge avenger, also the nice young lady at the curtest desk was an absulute plea did everything in his power to help me out with the puchase of a new dodge avenger, also the nice young lady at the curtest desk was an absulute pleasure to deal with More

Entire staff was very friendly. Brock was knowledgeable and very approachable. We had a great rapport and showed me the car i wanted with a price that worked. I knew what I wanted and he found it. There and very approachable. We had a great rapport and showed me the car i wanted with a price that worked. I knew what I wanted and he found it. There was no pressured "Sales Pitch" He made the process easy. Rob in Finance was fantastic as well. He worked hard to get me a competitive interest rate that worked and went through all the details of the finance. Once the paper worked was signed we reviewed the car operation, insurance and got everything ready to go. I was very please I made the trip out west from Fort Lauderdale to by my New Jeep at Arrigo. More

It was the most comfortable, painless, and actually fun experience I've ever had in a car dealership. No sharks here. No hassle. No games. experience I've ever had in a car dealership. No sharks here. No hassle. No games. More

Worked the deal over the phone with Chris. Got the best deal without even visitng. When I got there, paperwork was in order, and left the dealer within 30 minutes of my arrival with my new truck. Great Job deal without even visitng. When I got there, paperwork was in order, and left the dealer within 30 minutes of my arrival with my new truck. Great Job Chris! More

Great experience overall, service was outstanding! Dan took great care of me throughout the process and got me in the car I have always wanted! took great care of me throughout the process and got me in the car I have always wanted! More

The service of the staff was excellent. In the past 18 months, I have bought three Dodge vehicles: a Nitro, a Dodge Ram 1500 and now the Dodge Ram 2500. The reason of Why I bought a vehicle from Arrigo Do months, I have bought three Dodge vehicles: a Nitro, a Dodge Ram 1500 and now the Dodge Ram 2500. The reason of Why I bought a vehicle from Arrigo Dodge/Chrysler is because they are a dealership that went above and beyond. You can imply what that means to you but to me it's all about customer service. The staff is friendly, professional and they work with you. I spoke with other customers while I was in their dealership and one couple I remember were looking at a Chrysler 200. They felt the same as I did about your dealership. In addition, the environment is beautiful. When I left, I said thanks, and I ment it. More

Professional service, well-informed, welcoming folks. You were left alone several times so that it was easy to talk to help you make decisions. They had a nice waiting area where you didn't have to be in fro were left alone several times so that it was easy to talk to help you make decisions. They had a nice waiting area where you didn't have to be in front of the finance person doing the accounting. More