Arrigo CDJR Sawgrass

Hope the service will improve soon. We still waiting for the drivers seat to be fixed. Nothing else to comment about this matter. We still waiting for the drivers seat to be fixed. Nothing else to comment about this matter. More

Rich was great the ownership by mechanic needs to improve but I been going to this service center for over 12 years and Rich has been the most responsible and reliable advisor I have ever encountered in this but I been going to this service center for over 12 years and Rich has been the most responsible and reliable advisor I have ever encountered in this center More

They were very nice, efficient, and explained everything in advance, so I had no questions in advance, so I had no questions More

I come to this dealer for service because I know Ashley will take care of me. will take care of me. More

Well, the experience was excellent with my salesperson. However, when I took my Jeep for tire upgrades, they discovered that it was dangerously wired by the previous owner on a 2024 Jeep. How did this ge However, when I took my Jeep for tire upgrades, they discovered that it was dangerously wired by the previous owner on a 2024 Jeep. How did this get by your mechanics before they put it on the floor for sale???? I have video proof. I had to pay for the rewiring. Could have caught fire while driving and killed somebody!!! More

Francesco and Giancarlo the manager was very helpful. Chris Lowenthal was very helpful and nice in the whole purchase Chris Lowenthal was very helpful and nice in the whole purchase More

Jaime and David went above and beyond to get us the best deal on my new car purchase!! 10/10 would recommend great experience deal on my new car purchase!! 10/10 would recommend great experience More

Luis was very professional and kept me informed during my service appointment for my dodge ram. service appointment for my dodge ram. More

Appointment not honored. Truck sat for two hours past my appointment time when I was told the recall parts were in and they were not. Replacing a relay and the transmission Truck sat for two hours past my appointment time when I was told the recall parts were in and they were not. Replacing a relay and the transmission dip stick shouldn’t cost me an entire day of my life. I’m 79 years old and these days are becoming more precious to me than to be wasted, lied to and expecting me to believe the excuses. Otherwise, Rich was attentive, friendly and diligent when faced with how the whole department was too automated. I’ve tried several times at both Arrigo dealerships to get these recalls repaired over the past year with the same excuses and non performance. I am warned the repairs may cause a vehicle fire if not completed. We travel about two thousand miles every month between here and northern Florida and are now on an 6,000 mile round trip to northern Wisconsin and points beyond without the repairs having been done. I was told if there isn’t transmission fluid leaking on my driveway, I should be OK. That doesn’t cut it with me. This review should be passed on to Dodge. Your service department should be the heart and soul of your dealership, not a con job. FYI …The high energy music (on a boring repetitive loop) in the showroom overwhelmed the ambience and drowned out the volume for the beautiful television in the customer lounge. It became annoying. More

Ashley is the best ! !! She’s also so helpful and sweet. Thank you for always helping me with everything and being so kind! !! She’s also so helpful and sweet. Thank you for always helping me with everything and being so kind! More