Arrigo CDJR Sawgrass

Alex was very helpful of taking care of my issue with one of my tires. of my tires. More

Service has gotten worse and worse here. I don’t feel I can trust them for diagnosis or quality of work. They used to be super busy. Now you’re almost the only customer. Terrifying. I don’t feel I can trust them for diagnosis or quality of work. They used to be super busy. Now you’re almost the only customer. Terrifying. More

My truck was running fine I went for a back glass leak extended warranty when I went to pick up my truck the truck didn't start, the engine was misfiring and the service advisor didn't help. When I went h extended warranty when I went to pick up my truck the truck didn't start, the engine was misfiring and the service advisor didn't help. When I went home I had to call a tow truck to take my car to a mechanic. More

I love my Jeep Wrangler bought at Ariego❣️ I brought it back for an oil change and any recommendations. Everyone was super friendly, Nick, my service advisor took the time to explained my options and offer back for an oil change and any recommendations. Everyone was super friendly, Nick, my service advisor took the time to explained my options and offered discounts to help me out. They even offered an Uber to drive me home, if I didn’t want to wait. My Jeep had been washed and vacuumed when I came to pick it up and I was surprised to payed even less than quoted. I love bringing it home to ARRIEGO every single time, I feel confident and secure I am doing the best for my vehicle and will continue to do so😊👌🏻 More

Car took 3 weeks to get here and showed up with a broken windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. More

Overall I am pleased with the service. However, the service advisor Felipe Tejada, annoyed me. I came in for my "complementary" oil change, check up and tire rotation. When the servic However, the service advisor Felipe Tejada, annoyed me. I came in for my "complementary" oil change, check up and tire rotation. When the service was complete (2 hours later), I was handed an invoice for $166. When I asked why I was being charged he began to explain the invoice to me. I interrupted and told him I was supposed to receive complementary service. That's when he told me I would have to wait 5 or 10 minutes before he could make changes to the invoice. The wait was actually 35 minutes. He the removed the change for the oil change but left the rest for a total of $49.16, It was disheartening, but I didn't feel like waiting another 35 minutes so I just paid it. Although he was always friendly, polite, and no unpleasant words or attitudes were exchanged, I feel this was deceptive and makes me wonder about this dealers " complementary " service policy. More

I bought a 2023 Ram 1500. This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson t This was my first time purchasing a Ram 1500. I liked the truck, but my experience at the dealership was terrible. During the deal, the salesperson told me the truck came with a certified RAM warranty that covered the powertrain for 7 years and 100, 100,000 miles. The truck had fewer than 70, 000 miles and was from 2023. If we do the math, I still have 5 years and 30, 000 miles of powertrain coverage. Before finalizing the deal, I asked the salesperson to confirm that the truck was still under warranty. They assured me it was. Later, when I spoke to the finance person, they tried to sell me an additional warranty, but I told them that the salesperson had already said the truck still had valid powertrain coverage. The salesperson also sold me paint protection and told me that it was part of the powertrain warranty. After signing all the papers, the salesperson gave me only one key and just half a tank of gas. I asked about the other key, and he told me the truck only had one. The sad part is, they never told me that. A few days later, I called a manager to share my experience regarding the keys and fuel so the dealership could improve. I found out that the Ram 1500 didn't have any insurance or certification as a pre- owned vehicle. I explained this to the manager, but he was rude and basically said he would contact the salesperson and get back to me. He never called. I had to call again, and finally, I spoke to the store manager, but nothing was resolved. He did say that a finance manager would contact me to see if we could add an extended warranty. I'm still waiting for that call. What really upset me is that they lied about the certification. They told me they couldn't lower the price because it was a certified pre- owned vehicle with supposedly warranty coverage—but it doesn't have any warranty, and the service was terrible. They lied to me. I wouldn't recommend this dealership for purchasing a vehicle. I believe they are part of the Morgan Group, which I have bought from before without any problems. If someone can help, I would appreciate it. More

Professional, punctual, good customer service, clear communication, and you can tell they truly care about your experience. communication, and you can tell they truly care about your experience. More

This was next level service. They looked to help out as best possible. Even searched for savings on repair cost. Jaylen is a shining example of of tier 1 customer service. My veh They looked to help out as best possible. Even searched for savings on repair cost. Jaylen is a shining example of of tier 1 customer service. My vehicle was back to normal and he made sure of it before I anxiety wanted to go with it. Highly recommended! More

Amazing to work with got in got the deal done and we was done. Thank you done. Thank you More