Arrigo CDJR Sawgrass

Previously when I arrived at the dealership to have repairs done, my vehicle would be repaired and I would be placed in a loaner vehicle. I've been informed that that's not how it works anymore here, r repairs done, my vehicle would be repaired and I would be placed in a loaner vehicle. I've been informed that that's not how it works anymore here, resulting in me having to pay several hundred dollars on my own to have a vehicle to drive while my truck is being repaired under manufacturer warranty. I appreciate the dealer throwing in a few days to cover some of the expenses but i would much rather prefer the service I was receiving the last 2 years More

Nick provided excellent customer service. He was able to note my concerns and have my car promptly evaluated. He was able to note my concerns and have my car promptly evaluated. More

Chantelle demonstrated exceptional professionalism throughout our interaction. She quickly grasped the needs of our family and consistently worked towards meeting them, ensuring a smooth and seamless throughout our interaction. She quickly grasped the needs of our family and consistently worked towards meeting them, ensuring a smooth and seamless transaction. I am truly grateful for her assistance. It is rare to find individuals with such expertise and dedication in today's workforce. I would rate her performance a perfect 10 stars. More

Kim found the answers to my inquiries The car was ready when promised or on time when promised or on time More

Chantelle demonstrated exceptional professionalism throughout our interaction. She quickly grasped the needs of our family and consistently worked towards meeting them, ensuring a smooth and seamless throughout our interaction. She quickly grasped the needs of our family and consistently worked towards meeting them, ensuring a smooth and seamless transaction. I am truly grateful for her assistance. It is rare to find individuals with such expertise and dedication in today's workforce. I would rate her performance a perfect 10 stars. More

Great customer service and I’m satisfied with the services. We will be back soon! services. We will be back soon! More

I felt respected, heard and understood when it came to getting what I came for. I would do it all over again just for the experience. getting what I came for. I would do it all over again just for the experience. More

I was at the dealer two three weeks ago. Service dpt said they will replace my steering wheel and i should have it in 3-4 week. After two weeks I called and my service advisor had no idea an Service dpt said they will replace my steering wheel and i should have it in 3-4 week. After two weeks I called and my service advisor had no idea and placed the order just when i called. Unacceptable. More

I always have a great experience when dealing with Bob Greenberg at Arrigo in sawgrass jeep Greenberg at Arrigo in sawgrass jeep More

We signed and agreed to a price of ~56800 with Chris. We sent the financed at after 9pm. The financer said any supplementary item can be cancelled at any time, except what is to paid to the government. A We sent the financed at after 9pm. The financer said any supplementary item can be cancelled at any time, except what is to paid to the government. At the end, we were given only the flash drive. When we asked for the paper, they said they will send to my email, and they did not. When we checked the papers when we got to the house, we found that they charged an additional $2733 to which we did not agree and we were not explained of. When went the next day to cancel these items, the financer and manager very rudely and arrogantly said that once we've signed, we're done. After 9:30pm, as a human being, we cannot read every single paper. Our mistake was that we trusted the financer. The next day, he was a different personality. Further, the financer put the registration under my wife's name and financed the car under mine, which we just recognised; my wife was not present there and we did not give them any details about her. You need to return the $2733, because this is a form of cheating. The day after when we requested the paper on which we agreed the price on the road, they refused to give it. -Mathew Joseph More