Kawain Swaby

I was dissatisfied with how management handled my experience; despite clearly communicating my professional obligations and readiness to purchase, I was required to make four separate visits before c experience; despite clearly communicating my professional obligations and readiness to purchase, I was required to make four separate visits before completing the acquisition of two vehicles. Having conducted thorough research and established firm expectations on pricing and trim... The repeated delays and reliance on excuses were unwarranted and fell well below an acceptable standards of customer engagement. I would have mentored my management team to do better. It is sales at the end of the day. More

by Missioncomplete1775 Verified Customer Verified Customer

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Sales team Amazing, with money in hand had to wait on finance dept. I waited on someone that needed financial assistance, next time get the ones with that are ready to leave , out the door. Management ho finance dept. I waited on someone that needed financial assistance, next time get the ones with that are ready to leave , out the door. Management horrible. I observed a lot of wasted time among employees while I waited over 4 hours of sitting. Not a good experience overall. Sales team did what they could. More

by Missioncomplete1775 Verified Customer Verified Customer

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Fantastic all around! ! The dealership was great, start to finish great experience, fair deal for my trade and such friendly staff! ! The dealership was great, start to finish great experience, fair deal for my trade and such friendly staff! More

by rhn21972 Verified Customer Verified Customer

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I was blown away by the great service that I received. I would definitely recommend arrigo sawgrass and Kawain for future purchases and referrals. I would definitely recommend arrigo sawgrass and Kawain for future purchases and referrals. More

by Macjules85 Verified Customer Verified Customer

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Was able to get the job done when initially stated, which is very rare these days is very rare these days More

by brandonbuslepp4 Verified Customer Verified Customer

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Car took 3 weeks to get here and showed up with a broken windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. windshield broken bolts on l/f wheel well liner.had to kill 2 seperate days bringing back car for repairs on a car with 40 miles on it. More

by billypep Verified Customer Verified Customer

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Outstanding sales and service departments that are trying to accomodate any request and inquiry that a customer needs to accomodate any request and inquiry that a customer needs More

by massimocacace Verified Customer Verified Customer

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It was a great experience. They take pride in getting you in the car you want. They take pride in getting you in the car you want. More

by Vtwilder3 Verified Customer Verified Customer

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Positive experience with both the sales staff and the service department. Would recommend this dealership. service department. Would recommend this dealership. More

by RM0 Verified Customer Verified Customer

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