Arrigo CDJR Sawgrass

I visited the dealership to address an electrical issue with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmissi with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmission relearned, but the problem remained. Despite these two fixes, the issue persisted. I had to be present for the entire process. The price was around 700+ dollars, which is quite high. I don’t know when the prices will change, but it’s unbelievable. More

Excellent service from Millot and Samuel, also, excellent service from Alfred Olivares in finance. Great place service from Alfred Olivares in finance. Great place More

With the ongoing issues and that my truck has been in the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re the shop collectively for one year out of the less than two years we have owned it, I would appreciate a buy back. I know we discussed it and you’re not interested in the truck, but it is not about that. You sold me the truck and the warranty which was completely misrepresented by the finance department.  Your shop has lost tens of thousands of dollars on this truck as well and will continue to because I will not stop bringing it to them. At this point it’s more about doing what is right than anything. I request a buyback for 90% of the purchase price or a trade-in at the full purchase price towards another used vehicle. Jerome Tullier More

Great stuff great service very professional make sure you get a good price never try to sell anything that you don’t want get a good price never try to sell anything that you don’t want More

I had to come three time to make a deal. Fisrst day no deal. I was even told that I was stealing. On Wed the manager called and Thursday I came to do the deal. No mats on the jeep. I had to Fisrst day no deal. I was even told that I was stealing. On Wed the manager called and Thursday I came to do the deal. No mats on the jeep. I had to come back again. More

Samuel Trejo was a phenomenal service rep. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. More

Always gets the job done correctly Ruddy is very professional at his job and keeps me up-to-date on the status of my vehicle professional at his job and keeps me up-to-date on the status of my vehicle More

Great service from Jaylen Floyd, only have praise for his outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle More

I did not feel appreciated. The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for The negotiation on the price came down to $300 that they wanted on top of my final offer. I don't think that was professional. When I went to pay for the vehicle and do the paperwork the finance manager tried to sell me insurance for mechanical breakdown. She literately told me that they vehicle was of very poor quality and it will break after 3 year and will cost me thousands of dollars to repair. She even said this was not a Honda or Toyota that last for many years. I told her that I did not want the insurance and also I was reconsidering buying the car. I thought that was very unprofessional too. When I left the dealer they gave me a memory stick with all the paperwork. As I checked it at the house it was empty. The whole experience was below par based on the amount of money I spent on this vehicle and the service that I received. More

Love the upgrades with videos they send to keep you informed about your vehicle Thank you informed about your vehicle Thank you More