Arrigo CDJR Sawgrass

Igor was great he and the dealership kept me informed the entire time during the build process. I would recommend them to anyone looking to buy a car. entire time during the build process. I would recommend them to anyone looking to buy a car. More

Always a pleasure working with the team here at Arrrigo Sawgrass, Bob Greenberg usually takes care of me and his service and professionalism always makes me feel comfortable enough to know for certain I’m Sawgrass, Bob Greenberg usually takes care of me and his service and professionalism always makes me feel comfortable enough to know for certain I’m in good hands. I can say for certain this is the place to go for assistance! More

Absolute perfection! !! Mr. Pucci, Andwele, and Mr. Giankarlo gave me real VIP treatment!! Hooked me up with my beautiful new hellcat!! Everyone I know will be going to Ar !! Mr. Pucci, Andwele, and Mr. Giankarlo gave me real VIP treatment!! Hooked me up with my beautiful new hellcat!! Everyone I know will be going to Arrigo Sawgrass!!! More

Awful experience! !! After going through a bad situation a year ago with this dealership I thought to give them another chance. Big mistake. After negotiating for a ne !! After going through a bad situation a year ago with this dealership I thought to give them another chance. Big mistake. After negotiating for a new truck and driving it home, I got a call that they sold me someone else’s vehicle. Everyone blaming each other and apologizing but in the end nothing but empty promises. All they wanted to do was sell me another truck. Everyone acted concerned… but it was obvious that no one cared. Only concerned with selling another unit. Zero chance I ever set foot there again. Very sad . More

Jeremy did everything right! Very accommodating and kind. Thank you for helping me get into my new Jeep! Very accommodating and kind. Thank you for helping me get into my new Jeep! More

Amazing experience, fast service and attention. Personalized, felt like I was a well known returning client since the beginning of the interaction. Sales advisor Collin Kelsey was extraordinary, di Personalized, felt like I was a well known returning client since the beginning of the interaction. Sales advisor Collin Kelsey was extraordinary, did everything possible to get us our favorite vehicle. Highly recommend Collin with the personalized service we received. More

Alex is an awesome advisor greT to work with could be a pain but I love the guy always here for the best pain but I love the guy always here for the best More

Today I had another service appointment at Arrigo Sawgrass. I have had nothing but good things to say on my last services, but this time it is really hard to do so. My service advisor is Chistopher A Sawgrass. I have had nothing but good things to say on my last services, but this time it is really hard to do so. My service advisor is Chistopher Ayala and he is amazing. My issue on this service visit was the fact of not having his attention. This poor guy has been dealing with calls, customers and even customers of other advisors. While I am sitting with him going over my issues there are literally no advisors in there offices or in the front. I am not one for drama but this is ridiculous. I went out of my way to go to (2) advisors desks to get their names. A gentleman named Alex was all over the place and if I saw him with (2) clients it was too many. Oh I was there since 10am and I am still here waiting for the car to be finalized and it's 3:20pm. That's a long time. The other Advisor was Yeradina, she wouldn't stop strolling around. That lady was walking and walking and walking. You guys should consider getting this person a walkie talkie or a working cell phone. In every dealer that I have ever been in the Advisors are up front and ready to help clients not hide from them. It really sucks for me to add such a bad review but hopefully someone that cares will get these issues taken care of. If you are a customer of Sawgrass Arrigo like I am, unfortunately your best bet is to request to get help from Christopher Ayala. What a great human being. Hope he doesn't leave Arrigo because that mess. More

Made an appointment for 7:30 AM On 3/17/22 it is 5 and a 1/2 hours later and they have not even touched my car. I came in to replace a auxiliary battery. After seeing me sitting down for a while Jose the P 1/2 hours later and they have not even touched my car. I came in to replace a auxiliary battery. After seeing me sitting down for a while Jose the Porter came and tried to help me out. The service writer knew that I was waiting for the car. When I went to find him he had a sign on his door saying out to lunch. I know sometimes it's tough but when you make an appointment you expect that somebody like the service adviser to keep that appointment and do the right thing for the customer. Sorry to say I'm a very disappointed customer. More

Collin was a good dealership an him talk to me like we no each other for a few year him really take good care of me an explan how the situation is going to work out an it was the best dealership I have no so each other for a few year him really take good care of me an explan how the situation is going to work out an it was the best dealership I have no so for thank him so much More