Arrigo Dodge Chrysler Jeep Margate

Excellent service, very quick, I have dealt with other Jeep dealers in the area, will be leasing my next Jeep from this dealership, only thing I requested my car get washed and it was not. Jeep dealers in the area, will be leasing my next Jeep from this dealership, only thing I requested my car get washed and it was not. More

We all know that buying a new vehicle is not always a positive experience! Henry and Scott were extremely friendly and went out of there way to help make a deal. That said I ended up buying (2) vehicles positive experience! Henry and Scott were extremely friendly and went out of there way to help make a deal. That said I ended up buying (2) vehicles that day and couldn’t be happier. Way to go Margate Arrigo Dodge! More

I went in to have a flat fixed and they damaged my air pressure sensor. I requested a call back, from the service manager I never received. I understand Arrigo is under new management. Maybe I should look pressure sensor. I requested a call back, from the service manager I never received. I understand Arrigo is under new management. Maybe I should look for service somewhere else. More

Wish I could give it zero stars. Wasted two days without a car for them to tell me they lost my keys on the first day. Even lied and said they changed my oil before they lost the keys and were not gonna cha a car for them to tell me they lost my keys on the first day. Even lied and said they changed my oil before they lost the keys and were not gonna charge me for my inconvenience. Turns out they never changed the oil and I had to call three times before they finally admitted to LYING! Literally had no car for 2 days and nothing at all was done. Awful awful awful. Would never recommend More

Probably the best car buying experience I ever had. Great explanation of options, understanding of needs, and respectful of customers pre-approved loan option by not trying to lure into other finance sources explanation of options, understanding of needs, and respectful of customers pre-approved loan option by not trying to lure into other finance sources. More

I dropped my 2017 Jeep Wrangler off at the service center on Friday 2/12 at 11:30 am. Was informed that the part for my windshield wiper motor was there and that I could wait or they would call me when read on Friday 2/12 at 11:30 am. Was informed that the part for my windshield wiper motor was there and that I could wait or they would call me when ready. I opted for the ladder, I realized later that day that no one had contacted me. I called the dealership at 4:30 pm and was told Garret my service advisor was gone but John would get back to me when he finished up with a customer. I called back 45 mins later and was told all service techs were gone for the day. Asked to be called ASAP on Sat 2/13 on the status of my car. Did not hear from them, called at 8:15am 2/13 and was put on hold for 20mins. Than called back again at 11;00am and was informed that Jordan the tech was not in on Sat and that the Jeep was not ready. I informed them that I need it as soon as possible on Monday, no later than 4:oopm, and did get a rental car since I was covered under warranty. Had to go personally to pick up the car from enterprise which took over an hour to pick up. I had to work late afternoon. I called 8:00am Monday morning did get to speak with Garret, he was supposed to call me when the tech was working on my Jeep and keep me updated on the status of my Jeep. I called again at 10:45am for an update and he told me the tech was working on it right then and he would call me when completed. Called again after my day at work 3:45pm and after being on hold, I was transferred to Garret who informed me he was just going to call to let me know my Jeep was done. I asked if I was getting any compensation for this huge delay that should have been a few hours. For 3 days without my vehicle, he gave me a measly $35 for inconvenience. This service was the worst service I have ever had and the Jeep is only 3 years old how does a windshield wiper motor die after just 3 years? Very unsatisfied and frustrated. More

Eddie the service mgr was true to his word about when my car would be ready they to put decal on it .Eddie has a great personality for his position. Chris Lowenthal was nice he had said to me if I anything car would be ready they to put decal on it .Eddie has a great personality for his position. Chris Lowenthal was nice he had said to me if I anything just call .He a great salesman people like Eddie and Chris make it a nice trip to the dealership. More

had to wait 2 hrs for an oil change and that was with an appt. The representative was nice. just wished i didn't have to wait so long. appt. The representative was nice. just wished i didn't have to wait so long. More

Worse it has ever been !!! Did not put back my wheel key no sticker for next oil change , no reset computer for service car is full of oil prints inside & out no sticker for next oil change , no reset computer for service car is full of oil prints inside & out More

Salesman was great. Patient. Worked with me. Followed up. Enjoyed ourchase except the 6 hours at the dealership Great great great great asaa aaa aaa up. Enjoyed ourchase except the 6 hours at the dealership Great great great great asaa aaa aaa More