Arrigo Dodge Chrysler Jeep RAM West Palm Beach

We bought our first financed vehicle at the Arrigo Dodge dealership in west palm beach today, we had the best experience with Drew Bowdry, he answered all of our questions, and did his best to accommodate o dealership in west palm beach today, we had the best experience with Drew Bowdry, he answered all of our questions, and did his best to accommodate our requests, he was so eager to help and make sure we had the best experience and made the best choice. We highly recommend this dealership, customer service is 10/10!! More

I would definitely recommend Oscar Prado not only did I get a great deal, he was very easy to work with and made the process simple and fast . get a great deal, he was very easy to work with and made the process simple and fast . More

The experience was great and both the salesman and finance manager were extremely helpful and nice. I definitely felt as if they were bending over backwards to help me get what I want. Amazing place t finance manager were extremely helpful and nice. I definitely felt as if they were bending over backwards to help me get what I want. Amazing place to buy your Ram truck! More

I tried to buy a Jeep from Arrigo for $53,900. I came with a Jeep Discount of 5% which they said they would honor. They said they would give me $43,000 for my truck, 5% off, and finance through my bank a with a Jeep Discount of 5% which they said they would honor. They said they would give me $43,000 for my truck, 5% off, and finance through my bank at USAA. I did the math on the deal at a $720/mo payment. They came back at $780 with $3,000 out of pocket on my behalf. I asked for clarity in the paperwork. Upon review, they did not discount the truck as they promised they still charged full price. They marked $42k for my truck after telling me they’d do $43k., they wanted to charge me over $3000 in miscellaneous fees which they justified as “paint,headlight,window” protection, but when seeing the vehicle, no such protection existed. On top of that, they wanted to charged me $2,000 for an Arrigo package, and $1000 in dealer fees. They told me they’d sell it and agreed on $51,264 then tried to sell me on $61,000 while hiding it. I tried to work with the manager directly, and after waisting my time, he found it funny to return sarcastically with an offer of $1,000/mo with a full sale price in an attempt to pick fun. I’ve served my country, and bought my last 3 vehicles from dodge/Jeep. I’m not a complainer and have never written a review in my life. This place deserves to be closed. More

Zero. If I had a $1 for every time I heard “we will CALL you back” I could go buy a GMC Denali. That’s for the service side. Parts department is a ghost town. you back” I could go buy a GMC Denali. That’s for the service side. Parts department is a ghost town. More

Service manager is an idiot.. Told me to go to Wallace service center and Stewart because they had better technicians.. Said they couldn't duplicate my problem yet when I went to the dealer after dropping service center and Stewart because they had better technicians.. Said they couldn't duplicate my problem yet when I went to the dealer after dropping the truck off and taking a picture of the mileage not one mile had been put on the vehicle to even test it to know that there was a problem.. Avoid this service center. More

I called to confirm the vehicle was there and left immediately. Get there and they say it was sold. 2nd time. I asked where is the car, because it would still be there. They said it was sold earl immediately. Get there and they say it was sold. 2nd time. I asked where is the car, because it would still be there. They said it was sold earlier and just say "oh well". Horrible company. More

Zero 🌟 Entire experience horrible & frightening! Everyone has LIED. Since I was prepared with my financing in hand,, I requested that my credit NOT be ran and assured it would not be. They have do Everyone has LIED. Since I was prepared with my financing in hand,, I requested that my credit NOT be ran and assured it would not be. They have done 14 unauthorized hard inquiries! The most recent being 33 days after I purchased my new jeep. Absolutely no respect for the customers time. Seriously regret the entire experience. More

Arrigo Chrysler Dodge Jeep RAM West Palm Beach ripped me off and ruined my convertible top and broke my a/c. In July of 2019, I took my car into Arrigo to get my 2010 Chrysler Sebring Convertible window fi off and ruined my convertible top and broke my a/c. In July of 2019, I took my car into Arrigo to get my 2010 Chrysler Sebring Convertible window fixed. The window was not going all the way up and would go up and down on its own when I closed the convertible top. I took it in and was quoted $1400 and gave them the go ahead to proceed with fixing it. When they told me the repair had been completed, I picked the car up and noticed that the window was acting up the same way it was when I brought it in. Come to find out, they had 'fixed' the wrong window and I had to bring the car back again to get the correct window fixed. Even though they accidentally fixed the wrong window without my authorization, they still charged me for the part on that wrong window. Not only did I have to bring the car back for the original problem several times, but the gasket around my convertible top got damaged in their repair processes. I had to buy a car cover to keep water from coming into the car. Two years later in July, 2021, the original problem is still not fixed. I told them how the roof leaked and how the window was still not going all the way up and would go up and down on its own when I closed the convertible top. They 'fixed' it again because it was still under warranty, but refused to address the leaking gasket. This time, in the process of fixing the Sebring, my a/c fan stopped working. They refused to even look at it without trying to charge me a diagnosis fee, to see if something that they had done was responsible for the a/c fan not working. Lillian Munoz (Service Advisor) was yelling at me and told me "She knew that I would be a problem." Robert Corman, who I eventually got on the phone after about 50 phone calls, acted as if he did not even know that my car was back into service again, even though he approved the work order to fix my car a final time, refused to come out of his office to even address this issue or apologize for taking two years to fix the original problem. If you have an older model Chrysler, Jeep or Dodge, take my word on this matter, DO NOT LET WEST PALM BEACH CHRYSLER, JEEP AND DODGE ATTEMPT TO FIX IT. The original problem may not get fixed and if while they are attempting to fix your original problem, happen to break or mess something else up, they will attempt to charge you to fix those issues too, deny that they had anything to do with the new issues, refuse to refund your money, avoid your calls and will basically tell you to come get your car and fix new issues on your own. Before I went to Arrigo, I had a brand new convertible top put on the car, and never had any problems with the car that was my mother's car that only has 71k miles and was garage kept. DO NOT TAKE YOUR CONVERTIBLE SEBRINGS TO THESE PEOPLE BECAUSE THEY DO NOT KNOW HOW TO FIX THEM, THEY DO NOT CARE IF THEY FIXED YOUR PROBLEM OR NOT ONCE THEY HAVE COLLECTED THEIR MONEY, AND WHILE THEY ARE RUMMAGING THROUGH YOUR CAR TO FIX THE ISSUE, IF THEY BREAK SOMETHING ELSE, THEY WILL SAY THAT THEY HAD NOTHING TO DO WITH IT AND TELL YOU TO GET LOST. More

Paid 10K for TRX on the top of MSRP and 3 months later after I've got a car still no title. Tag is expired and I can't drive a car for almost 2 months. Nobody calls back or reply to emails. after I've got a car still no title. Tag is expired and I can't drive a car for almost 2 months. Nobody calls back or reply to emails. More