Arrigo Dodge Chrysler Jeep RAM West Palm Beach

The absolute worse dealership to deal with in terms of warranty service. Take your business elsewhere. Neither the dealership, nor FCA stand behind there product. warranty service. Take your business elsewhere. Neither the dealership, nor FCA stand behind there product. More

Above and beyond Just want to thank the people at ARRIGO west palm, especially Melissa ,for taking care of my son Jake yesterday. It's really nice to see that some peo Just want to thank the people at ARRIGO west palm, especially Melissa ,for taking care of my son Jake yesterday. It's really nice to see that some people actually have compassion left in their life. This is what separates great companies from the average ones. Thank you More

Pleasant and Easy purchase! I called Arrigo looking for either a Ram or Grand Cherokee lease. Russ took my call and I told him what I was looking for. He called back promptly wit I called Arrigo looking for either a Ram or Grand Cherokee lease. Russ took my call and I told him what I was looking for. He called back promptly with prices on both. I ended up with the Grand Cherokee because it was a better deal. Russ is a no BS guy! He’ll give you the best prices without the hassle! More

Pleasant buying experience Went to Arrigo to look at buying a new Ram 1500. Our salesman, Chris Etter, was very knowledgeable about the truck and its features as well as being a Went to Arrigo to look at buying a new Ram 1500. Our salesman, Chris Etter, was very knowledgeable about the truck and its features as well as being a really nice guy to talk with. He really took the time the get to know us and what we were looking for in a truck. The whole experience was very pleasant. More

The WORST customer service! I had Purchased a prepaid oils change service package. I went for an oil change and I was told it would be better to come back on a “less busy” day. I I had Purchased a prepaid oils change service package. I went for an oil change and I was told it would be better to come back on a “less busy” day. I went back today, they made me wait 2 hours 15 min! After the first 1 hour 15 min, a girl comes to tell me :” we have a lot of cars to service, would you like to wait or come back another day?” !!! Long story short, one hour later, everyone who came during that time frame had left, and I am still waiting! And I have a video to prove it. When I complained, I was told :” if you don’t like it here, go service your car somewhere else” !!! My husband and I have two NEW Dodge cars! From Arrigo Dodge specifically, we just bought a New limited edition truck with all the bells and whistles, 3 months ago !and the customer service associate just told me to go somewhere else! After I waited over 2 hours for a miserable oil change! The worst is : this is NOT THE FIRST TIME this happens! This dealer just has the very worst customer service! More

Incompetent. Scratched my rims. Offered to pay for 1 but not the other. Left air intake filter sitting inside my engine. Broke the dip stick to check oil. INCO Scratched my rims. Offered to pay for 1 but not the other. Left air intake filter sitting inside my engine. Broke the dip stick to check oil. INCOMPETENT!!!!! More

Jean Sylvester is Great!!!!!!! bought a used ford edge in 2016 and Jean was fantastic. had some minor issue with the car and she made sure everything was taken care of. she is fanta bought a used ford edge in 2016 and Jean was fantastic. had some minor issue with the car and she made sure everything was taken care of. she is fantastic. i am browsing for another vehicle and if i find one at arrigo guess who my sales person will be :) thanks Jean More

Horrible Service! This absolutely WORST service ever, went and had my 2016 Jeep renegade serviced, had a miserable service representative name of Pasquale, I made it v This absolutely WORST service ever, went and had my 2016 Jeep renegade serviced, had a miserable service representative name of Pasquale, I made it very clear my car is over heating and the Reservoir was leaking. He had no personality and should NOT be in that position. Car stayed for two days, i got it back drive 15 mins and car is burning hot. I called him 7 times and no phone call back as well as Service manager. They are a terrible place to be at. DO NOT GO. My car is still Not fixed yet More

Problems resolved, they acted honorably After an initial misunderstanding, Arrigo owner John Arrigo and Service manager Rob both stepped up and have acted honorably and helped to resolve my After an initial misunderstanding, Arrigo owner John Arrigo and Service manager Rob both stepped up and have acted honorably and helped to resolve my situation. Cudo’s to the owner/management team at Arrigo. I would highly recommend this dealership and will be taking my future business there. More

Jean sylvester I have worked with Jean on multiple purchases and she has always been great! Very knowledgeable. Her follow up is outstanding and she always keeps me I have worked with Jean on multiple purchases and she has always been great! Very knowledgeable. Her follow up is outstanding and she always keeps me informed about new products. More