Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Danielle Woolverton Is the best!!!! Easy to talk and understand every little detail in the whole process. She even delivered our Jeep at home with a big smile Thank you Danielle understand every little detail in the whole process. She even delivered our Jeep at home with a big smile Thank you Danielle More

Returned to purchase 5th vehicle We returned to purchase our 5th Ram and the sales rep from our last purchase was assigned to us, Russ Wernisch. Needless to say, he was NOT enthused t We returned to purchase our 5th Ram and the sales rep from our last purchase was assigned to us, Russ Wernisch. Needless to say, he was NOT enthused that we already had approved financing through the Navy Federal Credit Union. In fact, Russ said that he could not offer any "return customer" incentives because we are not using their financing. Russ never called or emailed us to follow-up, we called him and left a message, again with no return call. Called a 3rd time, the call was transferred to him and as soon as my husband stated who he was, Russ said "I'm with a customer, I will need to call you back". That was 7 days ago and still no call. Even sent an email to their corporate office on 1/2/20 and no response as of today. Maybe this dealership doesn't like dealing with present or ex military who has their own financing through Navy Federal. Can't really think of any other reason a dealer would not want to sell a vehicle to a customer that has been loyal. Extremely disappointed. More

Michel Bedos, Sales Consultant with Chrysler Jeep of Delray will be the only reason I return to this dealership. Horrible experience with the service department, and not because of the people but becaus Delray will be the only reason I return to this dealership. Horrible experience with the service department, and not because of the people but because there is not enough people to handle the volume and provide quality customer service. After many attempts at reaching someone in service, I called new car sales and that when Michel saved the day. Didn’t hesitate to listen and make things right. He stayed in touch with me every step of the way until there was a plan to fix the issue and until the problem was solved . Thanks to him, I may consider returning to this dealership. More

Broken Privacy Policy I went with my room mate who was purchasing a vehicle at Arrigo. While she was picking up her vehicle i decided to test drive a vehicle and try to be I went with my room mate who was purchasing a vehicle at Arrigo. While she was picking up her vehicle i decided to test drive a vehicle and try to be financed. Yes my room mate was with me during this since she was my ride home. But she had nothing to do with any of my application or car buying stuff. The sales rep told be since it was almost 9pm that it would be best to contact the bank in the morning and they would call me with my decision. WELL today came and I was at work with no missed called, no emails, no text nothing from Arrigo. My room mate text me at 1:19 PM telling me the sales rep called her and esplanade every thing to her about my deal and that I was not approved. That is a privacy issue. Just because she is my room mate she had NOTHING to do with my financing or my business and they did not have permission to contact her about it. Her information was NO WHERE on any of MY forms. To top it off I reached out to have a manager contact me and as of 3:22 today I still have not herd from anyone about this Invasion of privacy. More

added fees after deal completely negotiated. ram trucks terrible .subject to too many recalls. shame on me but I bought a second ram truck and same experience with added fees after negations ove ram trucks terrible .subject to too many recalls. shame on me but I bought a second ram truck and same experience with added fees after negations over. More

Jean Sylvester is THE BEST salesperson EVER! I've purchased many new cars over the years while living in a half dozen states, and my experience with Jean is unsurpassed. Not only is Jean professi I've purchased many new cars over the years while living in a half dozen states, and my experience with Jean is unsurpassed. Not only is Jean professional and honest, but the dealership overall has treated me fairly, with integrity, and respect, compared to any other dealership anywhere! Thank You Jean !!!! Fred W. Boynton Beach More

The absolute worse dealership to deal with in terms of warranty service. Take your business elsewhere. Neither the dealership, nor FCA stand behind there product. warranty service. Take your business elsewhere. Neither the dealership, nor FCA stand behind there product. More

Above and beyond Just want to thank the people at ARRIGO west palm, especially Melissa ,for taking care of my son Jake yesterday. It's really nice to see that some peo Just want to thank the people at ARRIGO west palm, especially Melissa ,for taking care of my son Jake yesterday. It's really nice to see that some people actually have compassion left in their life. This is what separates great companies from the average ones. Thank you More

Pleasant and Easy purchase! I called Arrigo looking for either a Ram or Grand Cherokee lease. Russ took my call and I told him what I was looking for. He called back promptly wit I called Arrigo looking for either a Ram or Grand Cherokee lease. Russ took my call and I told him what I was looking for. He called back promptly with prices on both. I ended up with the Grand Cherokee because it was a better deal. Russ is a no BS guy! He’ll give you the best prices without the hassle! More

Pleasant buying experience Went to Arrigo to look at buying a new Ram 1500. Our salesman, Chris Etter, was very knowledgeable about the truck and its features as well as being a Went to Arrigo to look at buying a new Ram 1500. Our salesman, Chris Etter, was very knowledgeable about the truck and its features as well as being a really nice guy to talk with. He really took the time the get to know us and what we were looking for in a truck. The whole experience was very pleasant. More