Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

Outstanding bodyshop work! Great service by the body shop! Had my jeep's rear bumper repaired in just two days! My service advisor Irina Brown was super helpful and knowledgable Great service by the body shop! Had my jeep's rear bumper repaired in just two days! My service advisor Irina Brown was super helpful and knowledgable. 5 stars Arrigo! More

Horrible service departmentt I leased a Chrysler 300S about a year ago. The buying experience was great. The Service Department is the complete opposite. They have asked me to co I leased a Chrysler 300S about a year ago. The buying experience was great. The Service Department is the complete opposite. They have asked me to come back on 4 different occasions every time I have taken the car for service. I have been driving the car with wheel alignment off due to always being told to "come" back. I was there just a few days ago, same thing. I was told not to come to the service department without an appointment. I guess I will just keep drivng the car with wheel alignemtn off. As for the free oil changes they promised, I will go to Jiffy Lube and pay for them. More

Great start.... Too good to be true Our process started out great, we were all for Arrigo. Until not even 3 weeks later our Town & Country had to be serviced. I HAVENT EVEN MADE MY FIRST Our process started out great, we were all for Arrigo. Until not even 3 weeks later our Town & Country had to be serviced. I HAVENT EVEN MADE MY FIRST PAYMENT YET I AM PAYING FOR REPAIR?!? Service says talk to sales. Sales could care less. I guess once you get your car the customer service is over with! Will choose another dealership for our next purchase. Service dept was nice and helpful for the most part. More

Satisfied customer Such a pleasant experience with all areas of Arrigo West Palm. Brought my car into body shop for repairs and Russ Wernisch walked me through the proce Such a pleasant experience with all areas of Arrigo West Palm. Brought my car into body shop for repairs and Russ Wernisch walked me through the process and was very helpful and professional. Everyone I dealt with, were so friendly and helpful. Top notch service in all areas. Will definitely recommend Arrigo and will most certainly be back in the future. More

Truck needed radio repair Best service at sawgrass dealer had my radio replaced in canada were iam from it was bad they sent me to sawgrass arigo really great service from tere Best service at sawgrass dealer had my radio replaced in canada were iam from it was bad they sent me to sawgrass arigo really great service from teresa england . To the point there is a new ram coming in soring thanks arigo keep up the great work thanks robert brush ontario canada More

Horrific! Made an appointment to drop our jeep off, seems that it was completely pointless since over 24 hours later the vehicle still hasn't been looked at. Wh Made an appointment to drop our jeep off, seems that it was completely pointless since over 24 hours later the vehicle still hasn't been looked at. When I called To inquire I spoke to the rudest service advisor who informed me that appointments were to get to speak to an advisor, not to have a time slot to get the vehicle inspected and taken care of. I will never use this dealership for service again, nor will I recommend it to family and friends. More

Oil change mess up Brought my ram in for an oil change and tire rotation. Under new car warrants with a free oil change. When I got home I found the mechanic had stood o Brought my ram in for an oil change and tire rotation. Under new car warrants with a free oil change. When I got home I found the mechanic had stood on the painted bumper! The right side is now dented. What the beck was he standing on this for? This is my second time they did something to mess up my truck. They don't care as I did their review on line and I have heard NOTHING! Ford next time. This is my 4 th ram. More

Awesome customer service! I currently drive a Jeep Grand Cherokee overland summit and was concerned when my leather dashboard began to lift. I was nine months pregnant when I h I currently drive a Jeep Grand Cherokee overland summit and was concerned when my leather dashboard began to lift. I was nine months pregnant when I headed into the dealership and met Bill Digiacomo. This man is the assistant service manager at this location and he treated me like family. Bill was so kind to me and made my experience completely stress free. Within the hour he had checked out my problem and managed to order the parts to my car! I definitely would recommend anybody to go straight to him to help you with any problems. More

stay away of this dealer the service director is the worst of the service department, the lack of leadership and trainning is out of your imagination, they dont even know the the service director is the worst of the service department, the lack of leadership and trainning is out of your imagination, they dont even know the kind of things they have available for sale, also the lack of knowledge of service advisor about simple thing of vehicle regular maintaince. i have to wait 4 1/2 hours to get the oil change with the wrong viscosity oil. Stay away of this dealer, service is terrible!! More

Worst Service Department EVER!! Made an appointment well in advance for a factory recall issue and oil change/filter. Arrived at 10:05am and waited 25 minutes for my service advisor Made an appointment well in advance for a factory recall issue and oil change/filter. Arrived at 10:05am and waited 25 minutes for my service advisor. At least ten people walked by commenting on the fact that I had not been helped yet, none of course offered to help, finally just left out of sheer frustration without seeing service advisor. Colossal waste of time. Made an appointment at another dealership for next week. Plenty of people around, obviously corporate culture is beyond poor service at Arrigo WPB. Stay away if you can. I do not believe that you should give your money to any business that does not value your time. More