Arrow Ford Inc.
Abilene, TX
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468 Reviews of Arrow Ford Inc.
New truck I went in like I have on several occasions to buy a new vehicle. Everyone was very friendly, thats the good part. Every time I go in to buy a new vehi I went in like I have on several occasions to buy a new vehicle. Everyone was very friendly, thats the good part. Every time I go in to buy a new vehicle I can never leave with one, they low ball your vehicle and don't want to work with you, so when I leave I can always find another dealership to work with me. I'm very disappointed with them, I drive only ford's so I have to leave town to buy a new ford More
Great Service Went in on a Saturday morning was back on the road that afternoon. Was treated as though I was most important person in the shop. Went in on a Saturday morning was back on the road that afternoon. Was treated as though I was most important person in the shop. More
Beyond pleased! Came in needing to trade in my truck for a more child safe car before the baby gets here any day and was helped by Marcus Powell who showed me a few d Came in needing to trade in my truck for a more child safe car before the baby gets here any day and was helped by Marcus Powell who showed me a few different vehicles and got me in a car I felt comfortable in and that fit my price range exactly, couldn't be more pleased with leaving today with a 2014 Ford Focus! More
Exceptional Service I recently purchased a 2013 Ford F-150 from Arrow Ford. Cynthia Cantrell was my Sales Consultant. Cynthia had sold my wife a 2013 Ford Edge in 2014. I recently purchased a 2013 Ford F-150 from Arrow Ford. Cynthia Cantrell was my Sales Consultant. Cynthia had sold my wife a 2013 Ford Edge in 2014. We were impressed with her exceptional knowledge of the vehicles she sells. That is the main reason I contacted Cynthia Cantrell when I decided to purchase a truck. I had contacted Cynthia a few days before and she emailed me a list of trucks that met my criteria. When I arrived at Arrow Ford, I was amazed how professional she handled the sale. She introduced me to various service personnel and others that I might contact with in the future to service my truck. I highly recommend Cynthia Cantrell, she is truly a professional. More
Professional, but relaxed My entire dealing with Arrow Ford and Clay Anderson has been nothing short of excellent! Clay my salesman was very professional and helpful from the f My entire dealing with Arrow Ford and Clay Anderson has been nothing short of excellent! Clay my salesman was very professional and helpful from the first time I spoke with him . He has answered all my questions and returned every phone call and text message. Did not feel pressured at any time. They did not try and slip some hidden fee in on me . What Clay told me was what I got! Very proud to deal with someone that will look me in the eye and shake my hand . Thank you Clay Anderson and Arrow Ford! More
Excellent experience! Bob Crozier was really professional in our entire dealings with him. He answered all our questions and treated us with respect. He told us he had only Bob Crozier was really professional in our entire dealings with him. He answered all our questions and treated us with respect. He told us he had only been there for about 3 months but he acted like a real gentleman and professional. We also really appreciated Loy and his treatment to us and tried to get us the best deal possible. We would recommend these two gentlemen to anyone needing a new car. We are really enjoying our new Ford Edge. More
Most stress free car buying experience Great experience, Scott Jacobs was my salesman and he made sure everything ran seamlessly. It was less than two hours between showing up at the dealer Great experience, Scott Jacobs was my salesman and he made sure everything ran seamlessly. It was less than two hours between showing up at the dealership and driving away in the new Shelby. There was none of the typical sales pressure or games and the whole staff was very professional. They even gave us more than expected for our trade in. More
2015 F150 FX4 Lariat Sport Purchase My 10th vehicle form Arrow Ford. I am very happy with Maria Carducci, she is more like family than a sales person. I would recommend her for anyone pu My 10th vehicle form Arrow Ford. I am very happy with Maria Carducci, she is more like family than a sales person. I would recommend her for anyone purchasing a new vehicle. More
Couldn't Be Happier Everyone I came into contact with at Arrow treated me more like family and less like a customer or stranger, they were all very kind and professional Everyone I came into contact with at Arrow treated me more like family and less like a customer or stranger, they were all very kind and professional and seemed happy with their job and the company they work for. My new to me truck is just what the doctor ordered and any question or concern I had was answered or dealt with quickly and painlessly, anything that wasn't know immediately was soon found out and answered or solved ASAP. This was the smoothest and best car buying experience I have ever had at a dealership. I walked in not sure if I was going to buy anything, just browsing really, and left with a vehicle I am very pleased with and a great deal. If you are even mulling over a new ride, stop in and let them show you how it should be done. Will Hopkins, in particular, made the experience as pain and stress free as car buying can be. You will walk in a customer and walk out with a new car and a new friend. Thanks again Arrow and Will! More
Great deal Bought a 09 Ford F150 from Zane Groggans. He did a good job getting the truck ready for me and was exceptional in our dealings. It was my first purcha Bought a 09 Ford F150 from Zane Groggans. He did a good job getting the truck ready for me and was exceptional in our dealings. It was my first purchase from Arrow and I was really happy with the whole deal! Thanks Zane! More

