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Arrow Ford Inc.

Abilene, TX

3.5
468 Reviews

4001 S 1st St.

Abilene, TX

79605

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468 Reviews of Arrow Ford Inc.

August 04, 2014

Got a great deal! Had a great experience! They worked with us on price of vehicle then gave us a good price for trade in. They offered more for our trade in than othe More

by del.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brant Bunker, Brant Bunker
Aug 05, 2014 -

Arrow Ford Inc. responded

Thank you for the great feedback! We are very proud to hear that our team was able to find you the perfect vehicle for the right price while giving you a fair trade-in value. We appreciate your kind words and business and we hope to see you again in the future. Enjoy your new car!

July 26, 2014

"2012 Gently Used Explorer" Maria was our salesperson 12 years ago when we purchased our 2002 Ford Expedition, so naturally we came to see her Saturday about a replacement for ou More

by dianaswedlund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Carducci
Jul 28, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent visit with us, Mr. and Mrs. Swedlund! We are very proud to hear that Maria has continued to deliver great customer service and easy purchasing experiences for your family. It is great to hear that she was able to help you find the perfect SUV for the right price when you were in need of a new vehicle. We greatly appreciate your kind review and continued business, and we look forward to serving you again in the future. Enjoy your new Explorer!

July 26, 2014

Ford Edge Anthony Cerda was our salesman, at our request. We had dealt with him previously and were very pleased with our transaction . He knows his product a More

by maryada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doyle in finance., Anthony Cerda
Jul 28, 2014 -

Arrow Ford Inc. responded

Thank you for your continued business! It makes us proud to know that Anthony delivers great customer service, and because of this you decided to return to our dealership for your most recent purchase. It’s great to hear that your experience was easy, hassle-free, and enjoyable. Thank you for continuing to choose Arrow Ford for your vehicular needs, and we look forward to your next visit, Enjoy your new Edge!

July 22, 2014

Brittny Lomax Adam was great to work with. He helped us every step of the way and made sure I went home with exactly what I wanted. More

by Brittny.Lomax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jul 23, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us, Brittny! We are very proud to hear that Adam was so helpful and attentive throughout your recent purchase at our dealership. Car purchases should be easy, hassle-free, and exciting, and we are glad to hear that Adam delivered that kind of experience for you. We appreciate your kind review and business, and we look forward to serving you again in the future!

July 17, 2014

Fusion Hybrid The hole experience was excellent. From the test drive through the sale and financing. The car was ready for us when all the paper work was done. More

by phil.qualls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jul 18, 2014 -

Arrow Ford Inc. responded

Thank you for your kind review, Phil! We are proud to hear that your recent purchase went well and was an easy experience done in a timely manner. We appreciate your business and hope to see you again in the future. Enjoy your new car!

July 11, 2014

Found the car we wanted! We wanted a specific color Ford Fiesta as a graduation gift for our daughter, which was difficult to locate. Arrow Ford was able to locate the car fo More

by Typerbabe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl, Shanna Kevil
Jul 14, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are glad to hear that our team was able to help you find the perfect car and graduation gift for your daughter. We are proud that we made this moment in your lives exciting and fun for your whole family. We appreciate your business and look forward to serving you again in the future. We hope your daughter is enjoying her new car!

July 10, 2014

Making The Deal The people that helped my family and I made the deal right. They found the car that we wanted with all the options and made the price right. More

by bskelley824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cowart, Adam Keidl, Shanna Kevil
Jul 11, 2014 -

Arrow Ford Inc. responded

Thank you for your feedback! We are proud to know that our team was able to help your family find the perfect car for the right price. We appreciate your kind review and business, and we hope to see you again in the future. Enjoy your new car!

July 10, 2014

Disappointed Unfriendly, treated me as unequal, never called to update, misdiagnosed and couldn't locate my warranty info. Little Rock Ford is the COMPLETE OPPOSIT More

by Lizzle05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Cowart
Jul 15, 2014 -

Arrow Ford Inc. responded

All of our customers are very important to us here at Arrow Ford, and we apologize if you didn’t feel that way. We care about each and every customer and vehicle, and strive to deliver quality service at each and every visit. We hope you’ll return for future services, as we’d greatly appreciate another opportunity to work with you.

July 09, 2014

How about service? Sales side of Arrow is great, helpful and honest. I really enjoy my new Fusion. Service for my two Ford vehicles has been less than stellar for m More

by Bbeecher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shanna Kevil
Jul 15, 2014 -

Arrow Ford Inc. responded

Thank you for choosing Arrow Ford to purchase your vehicles. We regret that you’re unhappy with your service visits and would like the opportunity to discuss this with you. Please give Kathy Sutton a call at 325-692-9500 so that we can make sure this gets taken care of. We value our customers here at Arrow Ford, and we want to make sure we’re able to resolve this problem for you.

July 07, 2014

Great sales Department Steve Perry went abate and beyond to help me get my car! He understood my situation and went out of his way to make sure everything was working out. T More

by sheila.mayes1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Perry, Joshua Davis, Kyle Kevil
Jul 08, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent visit with us, Sheila. We are glad to hear that Steve and Joshua exceeded your expectations throughout your recent purchase with us. It makes us proud to know they were able to get you into the car you wanted while delivering a great experience. Thanks for choosing Arrow Ford, and we hope you will continue to do so in the future. Enjoy your new car!

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