Arrow Ford Inc.
Abilene, TX
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468 Reviews of Arrow Ford Inc.
Got a great deal! Had a great experience! They worked with us on price of vehicle then gave us a good price for trade in. They offered more for our trade in than othe Had a great experience! They worked with us on price of vehicle then gave us a good price for trade in. They offered more for our trade in than other dealers. More
"2012 Gently Used Explorer" Maria was our salesperson 12 years ago when we purchased our 2002 Ford Expedition, so naturally we came to see her Saturday about a replacement for ou Maria was our salesperson 12 years ago when we purchased our 2002 Ford Expedition, so naturally we came to see her Saturday about a replacement for our hail-damaged pick-up. It's was if Maria had the ability to read our minds, for she brought up a beautiful light silver Explorer which matched our criteria exactly! More importantly, the price matched our budget to a T! After-the-sale matters were handled with speed and smoothness, and I am enjoying the new gadgets and features of the car! Mr. and Mrs. Bryan Swedlund, July 2014 More
Ford Edge Anthony Cerda was our salesman, at our request. We had dealt with him previously and were very pleased with our transaction . He knows his product a Anthony Cerda was our salesman, at our request. We had dealt with him previously and were very pleased with our transaction . He knows his product and is very personable. He guided us through all of the electronics and all of the new features of the Edge. He made our whole experience a pleasure. Doyle, in finance, made the final paper work not quite as dry. We had a good time with both guys. More
Brittny Lomax Adam was great to work with. He helped us every step of the way and made sure I went home with exactly what I wanted. Adam was great to work with. He helped us every step of the way and made sure I went home with exactly what I wanted. More
Fusion Hybrid The hole experience was excellent. From the test drive through the sale and financing. The car was ready for us when all the paper work was done. The hole experience was excellent. From the test drive through the sale and financing. The car was ready for us when all the paper work was done. More
Found the car we wanted! We wanted a specific color Ford Fiesta as a graduation gift for our daughter, which was difficult to locate. Arrow Ford was able to locate the car fo We wanted a specific color Ford Fiesta as a graduation gift for our daughter, which was difficult to locate. Arrow Ford was able to locate the car for us at a good price. The look on our daughter's face when we went to pick up her car was priceless. We appreciate Arrow Ford for making it happen. More
Making The Deal The people that helped my family and I made the deal right. They found the car that we wanted with all the options and made the price right. The people that helped my family and I made the deal right. They found the car that we wanted with all the options and made the price right. More
Disappointed Unfriendly, treated me as unequal, never called to update, misdiagnosed and couldn't locate my warranty info. Little Rock Ford is the COMPLETE OPPOSIT Unfriendly, treated me as unequal, never called to update, misdiagnosed and couldn't locate my warranty info. Little Rock Ford is the COMPLETE OPPOSITE. Refreshing! More
How about service? Sales side of Arrow is great, helpful and honest. I really enjoy my new Fusion. Service for my two Ford vehicles has been less than stellar for m Sales side of Arrow is great, helpful and honest. I really enjoy my new Fusion. Service for my two Ford vehicles has been less than stellar for many reasons. Communication seems to the prevailing weak link. More
Great sales Department Steve Perry went abate and beyond to help me get my car! He understood my situation and went out of his way to make sure everything was working out. T Steve Perry went abate and beyond to help me get my car! He understood my situation and went out of his way to make sure everything was working out. The finance guy Kyle kicked us out of his office and told us to come back when we had our check in our hands, but Steve honored the deal made by the manager. When we went back to sign the paperwork, Joshua helped us and was so kind and polite. Steve never gave up on me and risked a lot to help me get my car! More

