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Arrow Ford Inc.

Abilene, TX

3.5
468 Reviews

4001 S 1st St.

Abilene, TX

79605

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468 Reviews of Arrow Ford Inc.

May 21, 2014

Above and Beyond Malcom Johnson went above and beyond to get me what I wanted at the price I wanted and was friendly and not at all pushy. More

by Nina67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson
May 23, 2014 -

Arrow Ford Inc. responded

We are very glad to hear that Malcolm delivered an easy, hassle-free, and overall enjoyable experience during your recent visit with us! We appreciate your kind words and business, and we hope to see you again in the future. Enjoy your new car!

May 21, 2014

Great Experience This was one of the best experiences that I have had when it comes to buying a used vehicle. I would highly recommend using them, and I plan on using More

by today65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2014 -

Arrow Ford Inc. responded

We are very proud to hear that your recent purchase with us ranks as one of the best you have ever had! It’s great to know our team delivered such a great experience for you that you would recommend us to friends and family, and will be coming back for your next vehicle. We appreciate your business and look forward to your next visit. Enjoy your new car!

May 19, 2014

Respect and a good review must be earned My overall experience turned out to be a good one,. When the wrong pickup was delivered I was very disappointed, our salesman (Troy Schroedter) vo More

by JBohall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynda Bowers, Chuck Cowart, Joshua Davis, Troy Schroedter
May 21, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us. We are glad to know that even though there were a few misunderstandings, we were able to get you into the right truck for you and Troy was able to help turn the situation around and deliver great customer service. We appreciate your feedback and business, and we hope to see you again in the future.

May 19, 2014

Look what The Lord has done! My husband and I didn't think we would be approved for a vehicle but Adam was confident he could help us. He was so confident we became hopeful. Well, More

by Angelarzep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ada, Joshua Davis, Adam Keidl
May 21, 2014 -

Arrow Ford Inc. responded

Thank you for the great review, Angela! We are very glad to hear that despite your initial apprehension Josh and Adam were able to get you and your husband into a new vehicle, and that your experience was so great you are willing to recommend our dealership to friends and family. We appreciate your kind words and business, and we hope to see you again in the future. Enjoy your new car!

May 19, 2014

Hardworking I greatly appreciate Troy and the people at Arrow Ford for their hard work. I was in a difficult situation with the truck I was in and trying to get More

by Sethw212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy , Troy Schroedter
May 21, 2014 -

Arrow Ford Inc. responded

Thank you for the great review, Seth! It’s great to hear that Troy was willing to help you get into a better situation with the payments on your truck. We appreciate your kind words and business, and we hope you will return to our dealership in the future.

May 19, 2014

Arrow Ford My husband and I went to Arrow Ford Used lot on a Saturday the salesman were all very helpful. We originally were in the market for a pickup. After More

by angela43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson, Anthony Cerda
May 21, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are very glad to hear that you were able to find the perfect car for your family, even if it did take a little longer than expected. It’s great to know that our team was able to deliver helpful and patient customer service throughout your experience, as well. Your business is very important to us, and we thank you for choosing Arrow Ford to purchase your new car. We hope you will continue to do so in the future. Enjoy your new Fusion!

May 16, 2014

Malcom Johnson's help was over & beyond excellence! I am a very busy person! Malcom responded with answers immediately & was very attentive! With his patience, I found the vehicle I was looking for! More

by Cmarientexas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson
May 19, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are glad to hear that even though you are busy, Malcolm was able to help you find the perfect car for you while delivering a helpful and timely customer service. We appreciate your business and look forward to your next visit with us! Enjoy your new car!

May 14, 2014

Malcom Johnson"s excellent work and patience. Malcom answered all of my wifes questions with a lot of patience. Very Helpful. He spent his time with us not knowing if we were going to buy a vehicl More

by wiegehts1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Davis, Malcom Johnson
May 19, 2014 -

Arrow Ford Inc. responded

Thank you for the excellent review! It makes us proud to know that Malcolm was patient and helpful throughout the process of your family’s recent purchase. We are glad to hear that your experience was so great you are willing to recommend him to friends and family. We appreciate your business and look forward to serving you again in the future! Enjoy your new car!

May 10, 2014

New truck Derek mills is the best car salesman that I ever dealt with.Hes very honest and looks out for u and your family.Will never go to know one else because More

by Blaineminton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek mills
May 13, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us, Blaine! We are very proud to know that Derek’s trustworthy and excellent customer service made your purchasing experience a great one. We are glad you found the perfect vehicle for your family at our dealership. We appreciate your kind words and business, and we look forward to working with you again in the future!

May 06, 2014

Great people! Purchasing my vehicle with Arrow Ford was a great experience. You can definitely tell these people care about their customers! Raving fan, highly rec More

by Johnvmyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Davis, Malcom Johnson, Adam Keidl
May 09, 2014 -

Arrow Ford Inc. responded

Thank you, John! We are very proud to know that our commitment to customer service made your recent experience with us an excellent one. We appreciate your business and recommendations, and we look forward to your next visit!

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