Arrow Ford Inc.

Used Car Buying Experience I live in Burleson, TX which is about 150 miles from Arrow Ford. I discovered that Arrow had a 2012 "specialty" Lexus model that I was seeking and had I live in Burleson, TX which is about 150 miles from Arrow Ford. I discovered that Arrow had a 2012 "specialty" Lexus model that I was seeking and had a high interest. With the long distance involved, I wanted to insure there were no "surprises" about the vehicle before travelling to Abilene. Through a friend I was introduced to Gilbert who called me personally and literally "walked through the car" while on his cell phone to describe the condition of the vehicle. Given that, I drove the 150 miles to personally check out the vehicle. I met Maria Carducci for the sales process and frankly had the most pleasant and efficient sales transaction that I've ever experienced. I'm a "car nut" and have been through this process several times, and this was my best experience, including purchasing from a Lexus dealership. I couldn't recommend Maria more highly. I then went to Doyle Barker in finance which I sometimes equate to going to the dentist. Doyle could not have made that a more pleasant experience either. He completed all the details as efficiently and smoothly as I've ever seen it done. He exceeded my expectations on a financing option and all with minimum fuss and effort. Bottom line, Gilbert, Maria and Doyle made this the very best auto purchasing experience I've had. Thanks to all of you. Bob More

Best Car Buying Experience We went to Arrow Ford to look at a truck. Hands down this was one of the best buying experiences we have had. Adam Keidl was our salesperson and he ma We went to Arrow Ford to look at a truck. Hands down this was one of the best buying experiences we have had. Adam Keidl was our salesperson and he made the whole experience quick and easy! More

I would choose arrow again! Steve Perry was the first associate to offer help, almost immediately when I got out of my car. He was real friendly and took into consideration of w Steve Perry was the first associate to offer help, almost immediately when I got out of my car. He was real friendly and took into consideration of what exactly I was looking for in a vehicle. I would recommend arrow ford to all my friends and family. This was the second time I have gone through arrow ford to purchase a vehicle!! More

2 vehicles 3 weeks apart I am so pleased with the service and support I received from Brant!! I bought a car in April and quickly decided it was too low and small. I traded it I am so pleased with the service and support I received from Brant!! I bought a car in April and quickly decided it was too low and small. I traded it in for an Edge in May and love it!! He had excellent patience and determination to find a vehicle that "fit" me. I was extremely embarrassed about returning 19 days after my first purchase (I even cried) and he did not panic, even with the tears! He is very professional and relaxed which made the whole experience comfortable! More

Another good deal from our home town dealership. Rob Robinson was great, super friendly and absolutely no pressure, that's why we'll come back to him! And let's face it you just can't beat a Ford! Rob Robinson was great, super friendly and absolutely no pressure, that's why we'll come back to him! And let's face it you just can't beat a Ford! Rob was very patient and helpful. More

New Expedition purchase Adam Kiedl was extremely courteous and very organized! He allowed us to bring our Expedition home over night (before we purchased it), and made sure h Adam Kiedl was extremely courteous and very organized! He allowed us to bring our Expedition home over night (before we purchased it), and made sure he focused all his attention on us until the deal was complete. Adam was also very true to his word and followed through on every incentive he promised. I would definitely recommend Adam for any friends or family vehicle purchases in the future! More

Excellent We were not expecting to buy a new car, thinking it would be a hassle to trade in our old one, but the people at Arrrow Ford made it a painless proces We were not expecting to buy a new car, thinking it would be a hassle to trade in our old one, but the people at Arrrow Ford made it a painless process. Adam went above and beyond to find the car that we were looking for in the color that we wanted and Doyle made the financing easy. Arrow has always been wonderful to our family, we have purchased 2 cars from them and will continue to purchase cars exclusively at Arrow Ford. I recommend them to anyone looking for a new car. More

thanks adam adam went beyond helping me choose the car i wanted,best salesman in abilene i would highly recommend adam and arrow ford thanks adam and arrow ford adam went beyond helping me choose the car i wanted,best salesman in abilene i would highly recommend adam and arrow ford thanks adam and arrow ford More

Excellent Anthony was great. He wasn't pushy like most car salesmen, he let me make my own decision on the vehicle. I would recommend him to anyone. Anthony was great. He wasn't pushy like most car salesmen, he let me make my own decision on the vehicle. I would recommend him to anyone. More

Adam Keidl I have recently purchased a new vehicle from Arrow Ford and Adam Keidl was my salesman. It was a great experience, Adam was very helpful throughout th I have recently purchased a new vehicle from Arrow Ford and Adam Keidl was my salesman. It was a great experience, Adam was very helpful throughout the whole process. I feel that he is a great advocate of Arrow Ford and represents them well. He was very knowledgeable about the vehicle I purchased and had the answer to every question I had. He provided me with such great customer service that I will recommend him to everybody looking for a car. More