Arrowhead Cadillac
Glendale, AZ
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Long Distance Service From the very first contact with this company, it has been a pleasure. They have gone above and beyond to make me feel like they wanted my business an From the very first contact with this company, it has been a pleasure. They have gone above and beyond to make me feel like they wanted my business and would work for me. I have never been treated so nice and respectful as I have dealing with these guys. More
Service For years I suffered the usual service problems that many experience, from not fixing the problem, over charging for work, lack of knowledge and assum For years I suffered the usual service problems that many experience, from not fixing the problem, over charging for work, lack of knowledge and assuming the customer doesn't know anything and all the other issues we have all experienced at some time. Arrowhead Cadillac is the only service department I have ever used where the customer comes first. I take all of my cars to them and always recommend them to friends and family. I have never been able to do that with any other dealership. More
Seamless Service I was very nervous when I walked in, because I thought, I couldn't possibly get approval in a Cadilac dealership. But, to my absolute surprise, I was I was very nervous when I walked in, because I thought, I couldn't possibly get approval in a Cadilac dealership. But, to my absolute surprise, I was greeted with warmth and professionalism. I spoke with Frank Barela, prior to my arrival and he handled me and my situation with absolute care. He was very knowleable about the inventory in my price range and the ins and outs of all aspects for meeting my specific needs. I was in and out of there with my new automobile within 2 hrs. The transaction went smoothly. The financial business went just as smooth. They closed at 8 or 9, but stayed with me to complete my transaction until close to 10pm. The finance manger, Barton Harris, patiently explained my payment options, warranties and such. Whatever your needs are, you won't be dissapointed, if you stop by ARROWHEAD CADILLAC. Hands down this is by far, the best experience I've ever had while purchasing an automobile. This will be my go to dealership from now on...Thanks guys. More
He was understanding, patient and professional. He was understanding, patient and proffessional.We traveled last minute with a little one and he was very patient with us. Our vehicle was clean and r He was understanding, patient and proffessional.We traveled last minute with a little one and he was very patient with us. Our vehicle was clean and ready. And treated us well. More
Great purchase, Dealership, and Personnel The purchase of our 2015 Escalade was one of the easiest we have ever experienced. It was a no hassle, no pressure buying process. Our sales consult The purchase of our 2015 Escalade was one of the easiest we have ever experienced. It was a no hassle, no pressure buying process. Our sales consultant, Joe Enzler, was awesome. He is a true gentleman and professional. Ken Welsh came in with a truly great deal. We appreciate his straight forwardness. The paperwork with Jorge Martinez and Barton Harris could not of been any smoother. Thank You Arrowhead Cadillac for an awesome purchase experience. More
Excellent Experience I worked with Clint Dennis at Arrowhead Cadillac. His service was great. We did most of the transaction over the phone and when I arrived to complet I worked with Clint Dennis at Arrowhead Cadillac. His service was great. We did most of the transaction over the phone and when I arrived to complete the transaction the car and all the paperwork was ready to go. I was there less than 2 hours including a detail orientation to the new Escalade. More
Excellent service! Nathan helped put me in the exact car that I wanted - Escalade - which I love! He was very professional and the financial part was stress free! Nathan helped put me in the exact car that I wanted - Escalade - which I love! He was very professional and the financial part was stress free! More
IT WAS GREAT My sales person Nathan Arbuckle handled every thing from have the cars ready to look at to working to get the price I wanted to pay (well almost) to e My sales person Nathan Arbuckle handled every thing from have the cars ready to look at to working to get the price I wanted to pay (well almost) to explaining the features of the auto. Nathan has also follow up after the purchase and intend to see him again for a review of features. More
Amazing Experience I just want to let you know what a gem you have in Nathan Arbuckle. I deal in customer service every single day in my job, and know an exceptional em I just want to let you know what a gem you have in Nathan Arbuckle. I deal in customer service every single day in my job, and know an exceptional employee when I meet them. I was not looking forward to the dealership experience, and Nathan made our experience more than I could have ever hoped for. My husband Mark, & I wanted to let you know how great we think Nathan is! I have several business cards that Nathan provided to us, and I have been, and will be handing them out to anyone that I know is looking for a vehicle. From the bottom of our hearts, thank you!!! Dawna H. More
Cadillac XTS Awesome experience! I will never buy anything but a Cadillac. Was treated like a King buying a king's ride. I recommend Arrowhead Cadillac to anyone l Awesome experience! I will never buy anything but a Cadillac. Was treated like a King buying a king's ride. I recommend Arrowhead Cadillac to anyone looking for a high quality car and a high quality experience. More

