Arrowhead Cadillac

The entire team at Arrowhead Cadillac was outstanding during a recent new purchase / trade in transaction. The sales staff is supremely knowledgeable but most importantly can explain the vehicle feature during a recent new purchase / trade in transaction. The sales staff is supremely knowledgeable but most importantly can explain the vehicle features, operations and benefits without being condescending. Would recommend this dealer for any customer who wants to be treated PROPERLY in their new car purchase. More

I’ve purchased 34 cars and 28 motorcycles in my life. I’ve purchased 34 cars and 28 motorcycles in my life. I’ve worked with many dealers, some brokers and a few private parties. This is, by far, the w I’ve purchased 34 cars and 28 motorcycles in my life. I’ve worked with many dealers, some brokers and a few private parties. This is, by far, the worst experience I’ve ever had. This business, and it’s staff are disrespectful, disingenuous, and frankly, at least appear to be dishonest. The transaction was not coordinated, and the price appeared to increase on each contact with the next staff person The vehicle I tried to buy had documentation of at least 2 accidents, yet I wasn’t allowed to have it inspected by an outside agency. At the end, the way I discovered that there wouldn’t be a deal is that my messages were just not responded to. Just like a 12 year old would act. If you’re going to buy a vehicle, find an agency who is at least willing to earn your money This one is not it Not by a long way More

my wife and I had a positive experience at Arrowhead. Sales personnel were excellent. Patient with questions and had the answers. Financing went smoothly and final paperwork was fairly quick. Sales personnel were excellent. Patient with questions and had the answers. Financing went smoothly and final paperwork was fairly quick. More

Do Not purchase from this location...Do NOT go here for Services purchased a 2016 Escalade last july and was ship to me with missing and damaged items. Waited almost 3 weeks to get truck ship to denver. I Services purchased a 2016 Escalade last july and was ship to me with missing and damaged items. Waited almost 3 weeks to get truck ship to denver. I had to take to a dealer in Denver to get it fix the first week. Second key was never program $400+ and sales person would not return emails and calls back, we purchase bumper to bumper warranty and we had to get gps antenna replaced and Advisor Anthony wanted to charged us $600+ I called Cadillac location in Tempe and got it done under warranty (no charge)also Manager Chris was no help at all and extremely rude when he knew all the issues we had with Sales man Alfonso which he no longer works there. Manager Chris do not return calls either dont care after you give down payment and sign papers. I do recommend Cadillac Tempe Location. More

Experience was amazing, was well taken care of, the transaction was quick and painless, and the staff took care of me and made me feel important. transaction was quick and painless, and the staff took care of me and made me feel important. More

Car in for TSB work Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and drink while you wait. More

Customer service was great. The wash job could have been better. I would recommend them and will use them again. Thanks again for your outstanding support better. I would recommend them and will use them again. Thanks again for your outstanding support More

I totally recommend Micheal Tenant for any service in your vehicle. He’s always willing to work with my schedule. He’s friendly and professional. your vehicle. He’s always willing to work with my schedule. He’s friendly and professional. More

Clint Dennis and Mike Martin were great to deal with! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future! More