Arrowhead Cadillac
Glendale, AZ
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We've been coming to Lund for the past 13 years. The staff is always friendly and courteous and makes sure that I understand everything that they have done to my vehicles. We have purchased 3 vehicles staff is always friendly and courteous and makes sure that I understand everything that they have done to my vehicles. We have purchased 3 vehicles from Lund and will go no where else for our future pruchases and service. More
The customer service is the best I have ever seen. The sales and service are very helpful and courtesy. I have never had a bad experience I was always taken care of in a prompt and profession manner. Th sales and service are very helpful and courtesy. I have never had a bad experience I was always taken care of in a prompt and profession manner. That's why I would recommend this dealership to anyone. More
Good service writers who try to understand the situation and consideration of loyalty to the dealership when it comes to pricing. Always leave with a clear understanding of what was done and why. Enjoy ve and consideration of loyalty to the dealership when it comes to pricing. Always leave with a clear understanding of what was done and why. Enjoy very much the pickup of vehicle and the shuttle service. Seem consistant in the dedication to the customers needs and willing to be flexible if possible. More
Eric Ward, our service contact person, has always been very courteous and efficient.We have been consistantly treated very special and made to feel more like friends than customers. We have never felt tha very courteous and efficient.We have been consistantly treated very special and made to feel more like friends than customers. We have never felt that we were overcharged or been offered more service then necessary. Jim and Marian Johnson More
Oil Change and Tire Rotation on my 2010 Hummer H3T (paid for by Hummer). Additional work was Desert Solar Shield Application (bi-annual). Neither of these services incurred a charge. Work was done in les for by Hummer). Additional work was Desert Solar Shield Application (bi-annual). Neither of these services incurred a charge. Work was done in less than 2 hours and the lounge area was very comfortable to wait in. More
The entire service team is very solid. I have been going to Lund for service on my Cadillac DTS and Chevy Tahoe the past 6yrs and they treat me as well today as my first visit. The shuttle team, which I use to Lund for service on my Cadillac DTS and Chevy Tahoe the past 6yrs and they treat me as well today as my first visit. The shuttle team, which I use for nearly every service visit, is also very responsive and courteous. More
I have purchased 6 auto's from Lund and have been very happy with them all. I have all the service work on my cars done there, along with my wifes car. (not a Cadillac) If there ever was an issue or a pro happy with them all. I have all the service work on my cars done there, along with my wifes car. (not a Cadillac) If there ever was an issue or a problem, it has been taken care of right away. Also problems have been very few over the time I have dealt with Lund. I had been a customer of Coulter before Mister Lund built the store on Bell road. My sales person moved from Coulter to Lund and since then I have purched 3 used cars and 3 new cars. I have been very happy with the quality of the service the people and the overall integrity of the dealership. More
Looked long and hard to find the right cts found it at Lund and mike was the best salesman I ever had. He made it very easy. The price was right they gave me the right amount for my trade. I don't know h Lund and mike was the best salesman I ever had. He made it very easy. The price was right they gave me the right amount for my trade. I don't know how they detail there cars like they do they are absolutly perfect More
I purchased a used VW Passat at Lund Cadillac in Arizona over the internet, from my home in California. Though initially sceptical about the process, Jerry Malone eased my fears and sold me a great car at a over the internet, from my home in California. Though initially sceptical about the process, Jerry Malone eased my fears and sold me a great car at an excellent price. The sale process was straight forward and efficient. The car arrived on my doorstep when they said it would. It was well detailed and very clean. Exactly like they said it would be. I was very impressed with their attentiveness and efficiency. More
My experience with Lund Cadillac has to be the most sickening experience in any vehicle purchase I have ever done. I am from Scottsdale Arizona and decided I wanted a Cadillac CTS - I arrived at Lund sickening experience in any vehicle purchase I have ever done. I am from Scottsdale Arizona and decided I wanted a Cadillac CTS - I arrived at Lund Cadillac to only wait for 20 minutes for a salesman to approach me. I sat in the Lund showroom during this time and listened to the FOUL language, RUDE remarks about customers and sexually explicit remarks toward two other females in the showroom. Lund Cadillac has absolutely NO professionalism in their sales department nor does it seem to care about their appearance. I have spoken with many about my experience and have found this behavior is consistent with Lund. I will NEVER recommend this company to any of my friends, acquaintances or people in passing. More