Arrowhead Cadillac
Glendale, AZ
Filter Reviews by Keyword
By Type
Showing 221 reviews
Promt service in the purchase of the vehicle was perfect as well as the explanation of all the new features We were both fully informed by sales rep as well as the explanation of all the new features We were both fully informed by sales rep More
Always on time, Tony always makes sure nothing else needed! Feel confident everything working and safe for me to put on these busy roads of AZ. needed! Feel confident everything working and safe for me to put on these busy roads of AZ. More
We have owned several luxury vehicles across all brands and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. More
Road Side Assistance I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a poin I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a point that not even the 4 way flashers would work. I contacted Arrowhead Cadillac. I received a call back from a service representative Todd within 5 minutes of my call. Within a further 5 minutes I received a call from "Brian" in Arrowhead road side assistance. we spoke for a few moments and then Brian said he thinks he know the source of the problem. Within 30 minutes he drove to me in North Peoria, worked on the vehicle and got me on my way. He was courteous, professional and very knowledgeable. Overall he was exceptional. Thank you for exceptional service. Mark Woodall More
Oil Change Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care of us. More
New Escalade Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! More
Service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service needs!!!! Top Notch establishment.. More
Exceptional Service My service was just as expected, very good. I'm always kept informed about what is going on with my vehicle and time frames. This makes my wait time e My service was just as expected, very good. I'm always kept informed about what is going on with my vehicle and time frames. This makes my wait time easier. More
Customer service They provide great service at this dealership. Bora in service is excellent and goes above and beyond to help and make things as convenient as possibl They provide great service at this dealership. Bora in service is excellent and goes above and beyond to help and make things as convenient as possible for the customer. My only issue this time was dealing with the company that handles the interior and exterior warranty I purchased, but Bora assisted in resolving this issue More
Customer service I've been dealing with Bora who has provided nothing but exceptional customer service. She is a gem and hard to find in many companies I've been dealing with Bora who has provided nothing but exceptional customer service. She is a gem and hard to find in many companies More

