Arrowhead Volvo Cars

Inappropriate behavior by general manager While in the waiting room as my car was being serviced, I heard someone gradually raising their voice in an angry manner in the adjacent showroom area While in the waiting room as my car was being serviced, I heard someone gradually raising their voice in an angry manner in the adjacent showroom area. As the person escalated, I could hear him berating another employee in a very condescending manner. It made me uncomfortable and anxious about the argument and how it was going to end! So uncomfortable that I approached the individuals. The gentleman, who I later learned was the general manager, continued shouting at a sales consultant. I interrupted him and stated that his behavior was inappropriate for a place of business, let alone where customers are in the area. The manager then rather condescendly said to me, that they weren't arguing but were having a discussion and "we talk loudly here, mam." I will not go back to this dealership for any reason again, despite the fact that the service department did a fine job. More

Incredible service Marcus was incredibly helpful in helping me purchase my Volvo. I’m in love with my XC60 and I’m so grateful for Marcus’s help. Marcus was incredibly helpful in helping me purchase my Volvo. I’m in love with my XC60 and I’m so grateful for Marcus’s help. More

Awesome and worthwhile I initially went to Volvo of Gilbert and it was horrible. I'm glad I found Volvo of Phoenix and they are willing to work with me to get the deal done. I initially went to Volvo of Gilbert and it was horrible. I'm glad I found Volvo of Phoenix and they are willing to work with me to get the deal done. The people there are all great and very patience with me. My salesman, Shawn Yunger, is great and very knowledgable. He takes time to go over my options and personally delivered my car to my house. I would strongly recommend this Volvo location. More

Awesome and Grateful If you are looking for a car Volvo of Phoenix is your dealership for excellence. On my way to the dealership, for an appointment to trade an older XC If you are looking for a car Volvo of Phoenix is your dealership for excellence. On my way to the dealership, for an appointment to trade an older XC60 for a new XC90, there was an unanticipated ordeal with my trade vehicle. I was devastated by the incident and ready to go back home. When I arrived at the dealership I was greeted by Josh and sales associate John Pacheco. John and Josh assured me through concern and kindness (regarding my ordeal) that they would still provide me with a deal I would me happy with. They gave me a higher trade-in value than expected and worked their magic to get me into a beautiful XC90 T6 Inscription. I cannot express enough how grateful I am for the kindness they showed me and the wonderful/affordable deal on the new vehicle. I am a “happy customer” and would highly recommend John Pacheco as your sales associate should you purchase a Volvo. More

Thank you I don't know if you are looking for a car or know some one that needs one but I just got a car from Volvo cars if Phoenix and they helped me out more I don't know if you are looking for a car or know some one that needs one but I just got a car from Volvo cars if Phoenix and they helped me out more than I thought possible. I was in a car accident last month and my poor Scarlet was totalled. I had two days to find a car and they worked with me. My credit is terrible but they made sure my payments were affordable and my interest rate is good. They didn't pressure me and most importantly didn't make me feel bad about myself which I'm sorry many dealerships do. When I bought Scarlett my self esteem was lowered than ever which is saying something. So please please if you or anyone you know is needing a car check out Volvo cars of Phoenix and ask for Christopher Zingali!!! More

Excellent and Fast...Marcus Davis was best salesman for me. Volvo Cars of Phoenix on Bell Road in Phoenix gave me the quickest, most professional, and easy sale of a beautiful Volvo XC90. The man that made it s Volvo Cars of Phoenix on Bell Road in Phoenix gave me the quickest, most professional, and easy sale of a beautiful Volvo XC90. The man that made it so easy to understand and presented it quickly was Marcus Davis. I will be purchasing another vehicle from Marcus again. More

Wonderful Service I worked with Marcus Davis and had a wonderful experience. I am beyond thrilled with my purchase and would happily recommend Marcus and the team at Vo I worked with Marcus Davis and had a wonderful experience. I am beyond thrilled with my purchase and would happily recommend Marcus and the team at Volvo of Phx. More

Volvo XC 40 Buying Experience I recently relocated from the San Jose to Phoenix and had been planning to buy a new car after my arrival last week. I've been a VW guy since 1999 hav I recently relocated from the San Jose to Phoenix and had been planning to buy a new car after my arrival last week. I've been a VW guy since 1999 having owned two and leased one. Not interested in their current line up of cars, I began researching other makes and was attracted to the new XC 40. I scoured the internet for reviews and such and felt it was the best car for me. I visited VC of Phoenix and met Shawn. I've been fortunate to always have good car buying experiences with VW, but Shawn, by far, was the best sales representative that has supported my car buying process. He is friendly, engaging, professional and knowledgeable about Volvo cars. He also listens to the customer and provides info that is helpful and relevant. I don't recall there being a question he was n’t prepared to answer. He helped to make my car buying experience, engaging and actually fun. Honestly, I walked in for the test drive. I knew I was going to buy soon, but I wasn't planning to buy that day. As it turns out the XC 40s just fly off the lot in AZ; they can't keep then on the lots, so jumped in because they had what I wanted. Additionally, Daniel, the finance representative was equally engaged and professional for his portion of the sales process. He made the financing discussion easy and understandable. Both Shawn and Daniel were super easy to work. Lastly, the General Manager, EJ Schneider personally thanked me for joining the Volvo family at the end of the process. GM's don't have to do that – engage buyers at the end of the sale, but it was a nice practice. I felt welcomed, respected and valued the entire time I was there. It was another warm welcome to the Valley of the Sun! I would heartily recommend Volvo Cars of Phoenix. I had a wonderful experience there. More

Great Experience with Shawn Yunger Shawn Yunger was our sales person and he was amazing. Great communicator, honest and easy to work with. We had a fairly complicated transaction becaus Shawn Yunger was our sales person and he was amazing. Great communicator, honest and easy to work with. We had a fairly complicated transaction because we were purchasing from out of state. and he handled everything very well despite the complicated nature of some of the details. His responsiveness and honesty made it a wonderful experience. Thank you Shawn! More