Art Hill Ford

Worst service ever at Art Hill Ford. Service write Tiffany was the worst I have ever dealt with. Paid $722 and my front end noise was the same, no different. She said "that's a lot of Service write Tiffany was the worst I have ever dealt with. Paid $722 and my front end noise was the same, no different. She said "that's a lot of money to you, but not a lot of money to me, I make good money". She was completely useless and rude. If that's the best person Art Hill could have working as a service writer, that's a good reason not to go there. Try somewhere else and avoid Art Hill Ford. More

Been doing business with them for 50years now****wouldn’t think of going anywhere else! think of going anywhere else! More

My whole experience was great. The manager Steve and salesman Chris were so easy and fun to work with. The manager Steve and salesman Chris were so easy and fun to work with. More

Sales person didn’t want to help me. Told me I couldn’t afford the vehicle I was looking at without knowing anything about me. I went elsewhere and paid cash. Told me I couldn’t afford the vehicle I was looking at without knowing anything about me. I went elsewhere and paid cash. More

Excellent! Our buying experience couldn't have been any better! We are Very pleased how everything went so smoothly. Our salesman Douglas Webb made us feel co Our buying experience couldn't have been any better! We are Very pleased how everything went so smoothly. Our salesman Douglas Webb made us feel comfortable. He took his time with us and knew everything about the new vehicles we were looking at. There wasn't one question he couldn't answer. He made our car buying experience easy. More

This was a $1600 brake repair job on a 2006 Ford Escape. The car was returned after repairs and and the brakes was all the way to the floor. No Brake. The brake reservoir was empty, no refill of brake flui The car was returned after repairs and and the brakes was all the way to the floor. No Brake. The brake reservoir was empty, no refill of brake fluid in reservoir. We called and was informed to put in brake fluid. We did that and the brakes were still to the floor and air could be heard in the brake line. Shame on Art Hill Ford. More

Tried for two days to make serv appt but no one answered the phone. Awful the phone. Awful More

On 6/22/2023 my 2016 Ford Explorer (purchased from Art Hill & Serviced there since) was brought in due to a leak of coolant. It was determined to be the Ford Motor Company water pump issue which I agreed Hill & Serviced there since) was brought in due to a leak of coolant. It was determined to be the Ford Motor Company water pump issue which I agreed to the repair without complaint. After the repair the AC was not charged or working and the front passenger CV Axel was leaking oil when they removed it and tore the boot. It took four trips back to get things fixed and things are still not fixed, like broke clips, missing screws and clips. The forgot to put an air flow cover back on under the motor, a large metal part they found laying on the floor after I found it missing. This after I paid $3,00 for the faulty water pump, that was $2,220 in labor, the rest in parts. More

Great place to do business! Went in to see Greg he got me a great deal on a 2023 Bronco Outer Banks! I would highly recommend Art Hill for your next ford! Went in to see Greg he got me a great deal on a 2023 Bronco Outer Banks! I would highly recommend Art Hill for your next ford! More

Had an excellent buying experience at Art Hill Ford with Borce Nikolov. Borce was extremely transparent during the entire process and was patient enough to go through a decent selection of inventory to help Borce Nikolov. Borce was extremely transparent during the entire process and was patient enough to go through a decent selection of inventory to help us make the right buying decision to meet our needs. Unlike other salesman, Borce did not come across as pushy and had a sales philosophy focused on relationship building versus hardselling uncessarcy add-ons that we were not interested in. I would highly recommend anyone looking to buy a Ford/Lincoln/Mazda in the Northwest Indiana region to Art Hill Ford and especially to work with Borce Nikolov. More