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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.8
59 Reviews
Call Service Center (276) 325-2985

59 Reviews of Aschenbach Chevrolet GMC- Service Center

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May 22, 2024

I have purchased vehicles through Aschenbach dealerships for many years and have always had excellent service. I highly recommend them. More

by doug.wexfordhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your continued support and loyalty, Doug! We appreciate you choosing Aschenbach Chevrolet GMC for your vehicle needs over the years. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
May 09, 2024

We had an issue with a new purchase and the service team has been wonderful in working with us to resolve - highly recommend! More

by cmspraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Hampton, Kelly Oakes
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May 10, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your positive experience with Aschenbach Chevrolet GMC! We appreciate your recommendation and are pleased to hear that our service team was able to assist you in resolving the issue with your new purchase. We value your feedback and look forward to continuing to provide top-notch service in the future. Thank you for choosing Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
May 03, 2024

Courteous staff. Efficient service. Appear to use good care when working on vehicle. Would use again. More

by SHEROWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for the 5-star rating! We're delighted to know that you had a great time with us. Your positive feedback inspires us to continue delivering exceptional service to all our valued customers. We look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 29, 2024

Always pleasant and courteous answered all my questions , on time did not have to wait long More

by ROBERTJOSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for providing this amazing feedback, Robert! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 27, 2024

Ease of online service date and time scheduling along with identification of all service requirements. Friendly, knowledgeable and experienced representatives. More

by PATTIMARIOTTI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for taking the time to leave this 5-star rating, Patti! We hope to work with you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 26, 2024

JD does a good job of helping us with our vehicle's service. He makes it easy. More

by MALAVOLTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 25, 2024

I always get great service. Super happy with the staff as well. Rolling on to next time! More

by PACKDANNY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 24, 2024

I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 06, 2024

They are great to deal with. Communication between customer and service department is hard to beat. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Thomas
Report | Print
Apr 09, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
April 04, 2024

Had to have tires rebalance and then aliened after a rotation which was done the next day. When I got in the car the steering wheel was dirty and left black on my hands because the tech. person didn't More

by LGJESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Mallory
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
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