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Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.8
57 Reviews
Call Service Center (276) 325-2985

57 Reviews of Aschenbach Chevrolet GMC- Service Center

Sort by
March 25, 2024

All Aschenbach Chevrolet employees was very helpful and very nice I will let everyone know how great they were More

by KATHYPARKS2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for leaving us this great review, Kathy! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 19, 2024

Great service and excellent people to work with. Everyone is so good to work with and ALL very polite. I will not go anywhere else as long as I have Aschenbach. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Aschenbach Chevrolet GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Aschenbach Chevrolet GMC for your vehicle needs. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 15, 2024

Rushy, unorganized, and had my paint scratched on a brand new truck. I called back and spoke with the woman that sold me Deanna the truck and she advised she would get with the manager Mr Thompson who also s More

by dse_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deanna Corvin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Thomas
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Mar 18, 2024 -

Aschenbach Chevrolet GMC responded

We value hearing about your experience at our dealership. We take customer care very seriously at Aschenbach Chevrolet GMC and we assure you that we are truly dedicated to rectifying this situation. We would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 14, 2024

The service was great as always. The service group are very professional and nice. They are always looking out for me and my vehicles. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Mallory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience, Nathan. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 13, 2024

Matt and JD in service are always great to deal with and get you in and out in a timely manner. A+ More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Will, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 13, 2024

Great communication with the service manager JD. He kept me updated on the process of having the transmission replaced with the extended warranty. More

by ELLOCKER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales manager JT.
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Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 12, 2024

Matthew is always on the money for me. He helps me keep my vehicle on the road. I love the service I get from the whole service gang. Great fellas More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
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Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Bobby, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 12, 2024

Very nice service and everyone very helpful. Would definitely recommend their service. Everyone very pleasant. More

by GIDUMUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Aschenbach Chevrolet GMC, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 12, 2024

Great people and service . Always do asI ask.And never any surprise.Always done right More

by egunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Harden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Crigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.D. Koger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Motsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Aschenbach Chevrolet GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
March 11, 2024

Was easy to set up appointment. i dropped car off and left it. They called me when it was finished. I was pleased with their service. More

by JERRYSNAVELY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know who i worked with.
Report | Print
Mar 14, 2024 -

Aschenbach Chevrolet GMC responded

Jerry, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Aschenbach Chevrolet GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

Helpful
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