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Aschenbach Ford - Service Center

Wytheville, VA

4.4
46 Reviews
Call Service Center (276) 409-8118

46 Reviews of Aschenbach Ford - Service Center

Sort by
April 02, 2024

Had an oil change, tire rotation and sticker! Everything went smoothly! Staff was friendly and knowledgeable More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Aschenbach Ford responded

Lisa, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Ford Team

Helpful
March 25, 2024

Did my work in record time. Vehicle was clean inside. And returned to me in half the time estimated More

by DIANATRIVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Aschenbach Ford responded

Thank you for the amazing 5-star rating, Diana! Whether it be in service or sales, we hope to see you again soon. Sincerely, The Aschenbach Ford Team

Helpful
March 25, 2024

They were on time with my appointment, no delays. My car had an oil change and the tires were rotated. Everything was done to my satisfaction, More

by JOYCELANGENDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Aschenbach Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Joyce. Sincerely, The Aschenbach Ford Team

Helpful
March 20, 2024

Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Master tech
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Mar 22, 2024 -

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

Helpful
March 16, 2024

Was an easy transition and the sales man was new very friendly and knowledgeable it has been a good experience More

by suedoc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Sue! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

Helpful
March 15, 2024

Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

Helpful
March 13, 2024

The staff and the service was excellent. Waiting area was clean and comfortable. Will return. More

by LINDAMILLER9549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Aschenbach Ford responded

Thank you for visiting our service department and for leaving the kind words, Linda. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Ford Team

Helpful
March 08, 2024

I’ve had very good experiences with this dealership. They’ve been very helpful when I’ve needed assistance. More

by JOYCELANGENDORFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2024 -

Aschenbach Ford responded

Joyce, it’s great to know that our staff provided a very good experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Aschenbach Ford Team

Helpful
March 01, 2024

They are fantastic ! They care about their customers and strive to make everything an easy process - from buying a vehicle to getting service ! More

by keri_bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2024 -

Aschenbach Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aschenbach Ford Team

Helpful
February 26, 2024

Very professional and helpful, there help, and service is much appreciated. Very good communication. Tristan was a pleasure to work with. More

by martyriddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Aschenbach Ford responded

We really appreciate you being so kind as to write this review about our dealership, Marty. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Aschenbach Ford provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Aschenbach Ford Team

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