Asheville Chevrolet

Truck Purchase Terry and the guys at Asheville Chevrolet were very helpful with the purchase of a used truck. Took a test drive with the GM with I’m pretty sure is n Terry and the guys at Asheville Chevrolet were very helpful with the purchase of a used truck. Took a test drive with the GM with I’m pretty sure is not all to common. Would purchase there again in the future. More

Best experience Terry makes you at ease and answer's any question you have. Makes you feel like family. He works with you on get the vehicle that you want, and not pu Terry makes you at ease and answer's any question you have. Makes you feel like family. He works with you on get the vehicle that you want, and not pushy in doing so More

Got the perfect car with all the perks I wanted, and more. Came to the dealership not knowing exactly what I wanted. Mr. Terry White met us immediately and showed us several cars. There was no pressure or sa Came to the dealership not knowing exactly what I wanted. Mr. Terry White met us immediately and showed us several cars. There was no pressure or sales pitch, just honest answers to my questions. He is very knowledgeable, professional, and friendly. He went all out to show me how all the bells and whistles worked. Thank you, Terry, for making car buying a pleasant experience. More

Very good experience The buying process was very easy and fast. Never felt like the dealer was not being transparent. In and out in the shortest time ever. The buying process was very easy and fast. Never felt like the dealer was not being transparent. In and out in the shortest time ever. More

Best experience I have ever have make you feel like family ! They make the experience of buy a vehicle the best feeling , make you feel at home and help you find what suits you and your family to the best of the They make the experience of buy a vehicle the best feeling , make you feel at home and help you find what suits you and your family to the best of there abilities thank you Terry. We will be returning costumers and sending everyone we can to you ! More

Great, very personable and easy to work with I started by researching Chevrolet dealers in my area. I Liked the location of the dealership right of the interstate and the web interface. I knew I I started by researching Chevrolet dealers in my area. I Liked the location of the dealership right of the interstate and the web interface. I knew I was going to get a truck. When we got there, the dealer, Mr. White approached us. He did not push us into anything and he listened to what we needed. The process went very smoothly. Would Highly recommend. More

Tire repair while on the road Travelling North from NC toward VA (we live in NH) we were headed east on Interstate 40 on a camping trip, my wife and I stopped for fuel at the Shell Travelling North from NC toward VA (we live in NH) we were headed east on Interstate 40 on a camping trip, my wife and I stopped for fuel at the Shell station exit 44 off the highway. While pumping fuel I noticed a screw in my front tire tread right on top. A mechanic (not sure for whom) was also fueling at the same time. I asked him where I could get my tire fixed and he said "If the trees were not in the way, you could see Asheville Chevy right over there". We pulled the 5th wheel into the lot and I went in and talked to a very nice man that used to be a cop. He joked with us and we felt right at home! He instructed me to park the trailer in the back lot and he would get me right in. We had just picked up breakfast sandwiches and coffee at the Dunkin's next door so the timing was perfect. We got a nice break and was able to check email with the WiFi. By the time we were through eating and browsing the web, our tire was patched up and back on the 3500. We hooked up the trailer and were on our way in about an hour and a half total time. Considering we were at the mercy of anyone that could or would fix our tire, we sure did find the right place. The price to repair it was very reasonable and I would recommend this service department to anyone! More

Billed for repair not done My truck has been in their service department 11 months. I use this truck for work. The truck has some kind of engine problem. The mechanic has giv My truck has been in their service department 11 months. I use this truck for work. The truck has some kind of engine problem. The mechanic has given up on the repair. He replaced lots of parts but did not fix the problem AND my truck is not driveable. They are charging me $3000 for not fixing my truck and keeping it for 11 months. It is the same if not worse than when I brought it in. The managements decision to bill me is UNBELIEVABLE! After the fact I see many negative reviews on other sites concerning their service department. Ironically, the mechanic that worked on my truck is one of their best mechanics and management keeps jumping him from one vehicle to another. As a very small business owner, I could not take 11 months on a "project" and then bill the customer without any results to show. Customer service did not keep me updated. I had to stop by and go in shop to speak to the mechanic. More

Worst Service Possible It took 2.5 hrs for an oil change. And I scheduled this appointment a week in advance. Yes, just an oil change. This was my first oil change for my n It took 2.5 hrs for an oil change. And I scheduled this appointment a week in advance. Yes, just an oil change. This was my first oil change for my new traverse and will be my last one at Asheville Chevrolet. More

Great Purchase Experience Matt Elliot is an excellent representative of Chevrolet and your store. He is knowledgeable, responsive, and friendly. The deal went smoothly, and Mat Matt Elliot is an excellent representative of Chevrolet and your store. He is knowledgeable, responsive, and friendly. The deal went smoothly, and Matt has already followed up on one of 2 minor issues with the car. Thanks to all for a great overall experience. More