Astro Ford
D'Iberville, MS
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257 Reviews of Astro Ford
service visit Vehicle had problems with the travel link, needed recall work done and routine servicing. Service department was very courteous and helpful. When the Vehicle had problems with the travel link, needed recall work done and routine servicing. Service department was very courteous and helpful. When the time for the service went on into the day, I was provided a courtesy vehicle to complete the other business I had. Repairs were completed and accomplished all I had needed. I'll be back in about 5000 miles. More
My car buying experience Christopher made our latest truck purchase easy. He was very helpful and knowledgeable. The whole staff at Astro Ford made sure we taken care of. We w Christopher made our latest truck purchase easy. He was very helpful and knowledgeable. The whole staff at Astro Ford made sure we taken care of. We would happily recommend friends and family to purchase from Astro. More
Great experience, Beth, Donald, Frank and John were awesome Terrific experience all of the staff were friendly and knowledgeable. Will do business there again. Dealership was nice clean and comfortable. No p Terrific experience all of the staff were friendly and knowledgeable. Will do business there again. Dealership was nice clean and comfortable. No pressure to buy and I got the deal I wanted, I'm very satisfied. More
Good people to deal with I had a good experience buying a new truck from them. Great price as well. From internet shopping till the deal was finalized was good experience. I had a good experience buying a new truck from them. Great price as well. From internet shopping till the deal was finalized was good experience. More
True professionals The minute we arrived the sales team was very helpful. After we discussed our guidelines of how we wanted to be treated and what kind of vehicle we we The minute we arrived the sales team was very helpful. After we discussed our guidelines of how we wanted to be treated and what kind of vehicle we were interested in. They did everything they could do to make it happen. We were treated like family, very child friendly atmosphere . Very nice waiting area. More
Oil change Excellent customer service. The mechanic was very professional, knowledgeable, and provided me with informative and professional advice. I have been c Excellent customer service. The mechanic was very professional, knowledgeable, and provided me with informative and professional advice. I have been coming to Astro ford for years. I am always happy with the results. More
Went in for service, left with new vehicle Could not have been better. Had car trouble on trip. Went in for service and they offered such a good deal I bought a new one. Could not have been better. Had car trouble on trip. Went in for service and they offered such a good deal I bought a new one. More
Nightmare in the Service Department Service MGM is great. The mechanics however leaves things undone...poor attention to details.Had to go back several times to things redone. Inconveni Service MGM is great. The mechanics however leaves things undone...poor attention to details.Had to go back several times to things redone. Inconvenient.....Horrible. More
Epitome of Customer Service and getting the best deal Excellence from the first contact via phone with Beth. Greetings start at the door; everyone had all smiles. We were looking at another vehicle make/m Excellence from the first contact via phone with Beth. Greetings start at the door; everyone had all smiles. We were looking at another vehicle make/model with another dealer. Astro Ford Dana said she was going to do her best to get the car we wanted from the other dealer brought to their lot (we messed that up by contacting the other dealer first with an inquiry). Astro Ford Dana told the salesman Brandon to find us a comparable vehicle on their lot that matches our requirements. They really exceeded our expectations; minus the exterior black color and Rim size; but we have so many other options that made up for those and the dark lead color is really close. Brandon in sales was very courteous and excellent in providing some customization tips and information about the car and great in helping time pass as we waited for the process to move forward. The Finance Director John with Dana's insistence, worked a better deal to get to us a lower APR than what we were offered...WoW, I won't tell...but I will say, we can't find a better rate. The experience ended with a tour of our vehicle, a walkthrough of all features, use, additional Google apps that increase the capabilities of our vehicle, and programming the apps in the car...We are not first time new car buyers, and no one has ever given us a walkthrough like this before. That was an added touch of class. Astro Ford is the epitome of customer service regarding car purchasing. Acura, Nissan, Mercedes Benz, has not done it better; however, Astro Ford compares well to Land Rover when it comes to customer service. I would give more stars of I could. More
Second vehicle from Kris This is our second vehicle from Kris. He's always given us a great deal on all of our vehicles. I'll definitely be back once my wife is in the market. This is our second vehicle from Kris. He's always given us a great deal on all of our vehicles. I'll definitely be back once my wife is in the market. More