Atamian Honda
Tewksbury, MA
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We had a very good experience with Atamian Honda. I had received an internet price quote after submitting a request for dealer quotes on truecar.com, and Bill was immediately responsive. We got a very goo received an internet price quote after submitting a request for dealer quotes on truecar.com, and Bill was immediately responsive. We got a very good price and the process was easy and painless. John was very helpful in answering our questions and finalizing the sale. In general, everyone that we talked to at Atamian was very friendly and helpful. The "OK" for customer service is due to it taking Atamian a few days longer than we expected to locate the vehicle that we wanted and not providing much feedback during this process, and also due to a small paperwork issue that caused us some headaches at the DMV. Overall we we very happy with the purchase and we do recommend Atamian to others. More
Just moved to the area and needed to get my civic serviced.I e-mailed three dealers via there websites.Atamian was the only one to respond not only did I get an e-mail back,but a call to confirm (The serviced.I e-mailed three dealers via there websites.Atamian was the only one to respond not only did I get an e-mail back,but a call to confirm (The other dealers never called)Then when I went to my appointment I was greeted my a friendly staff member named Jason he went over what I needed and gave me a time frame.Then I went to the waiting room and waited.It was very nice with coffee and wifi,so I could work while I waited.45 minutes later Jason came and got me and reviewed what was done and away I went.Great service!!I have now found a place to service. More
This dealership has taken care of our family needs for the past few years. The customer service is outstanding. The Salesperson we dealt with Darith was very accomodating and thorough. We would suggest t the past few years. The customer service is outstanding. The Salesperson we dealt with Darith was very accomodating and thorough. We would suggest this dealership to friends looking to purchase or lease a new vehicle. More
Attamian made my purchase experience very pleasant and trouble free. I came in knowing exactly what I wanted in my car. Attamian didn't have it on the lot, but they located the car and had it available t trouble free. I came in knowing exactly what I wanted in my car. Attamian didn't have it on the lot, but they located the car and had it available to me in short order. I would recommend this dealer if you like your sales experience to be friendly, direct and up front without games. More
Using Consumer Reports as a jumping off point, I was looking for new car price quotes using the web. CR showed what a car should cost in my area and using a link on their web site they provided me with looking for new car price quotes using the web. CR showed what a car should cost in my area and using a link on their web site they provided me with a list of dealers who should/would honor the online price. I selected Atamian for its proximity to where I live and their price quote which was very close to CR's. I contacted Atamian over the web, received an email with their price, and the price again came very close to that of CR. I contacted Atamian, went their showroom, was greeted at the door, and the sale was compeleted immediately based upon the exact amount of their online quote. There was absolutely no sales pressure, alterations, or surprises. From my perspective the whole process could not have been any more convenient. More
This is the first time I dealt with Atamian. Things went very smoothly. I am quite sure that my sales person, Andre, was the primary reason that things were handled so nicely and hassle free. At every step very smoothly. I am quite sure that my sales person, Andre, was the primary reason that things were handled so nicely and hassle free. At every step Andre would call me and let me know at every step. Overall, highly satisfied with the transaction. More
very good service by the sales person.The price was as quoted. Gave excellent comparison between the trims.The best explanation of the functions during the delivery of the car.Recommend Ricky to others. G quoted. Gave excellent comparison between the trims.The best explanation of the functions during the delivery of the car.Recommend Ricky to others. Gave me the right financing. Although some after sales items such as simonize and additional warranty was offered, there was no pressure to buy them. More
Buying a new car was simple with no hassle. I had an Internet price from the dealer beforehand, and I checked their Web site to make sure the right model/color was on their lot. I used email to confirm Internet price from the dealer beforehand, and I checked their Web site to make sure the right model/color was on their lot. I used email to confirm the price and make an appointment to buy the car. However, I did want to unload my current vehicle, and negotiating a fair price for the trade-in was painful, but I suppose no more painful than anywhere else. More
We purchased a 2011 Honda Odyssey. Not only did we get a great vehicle, we received wonderful service! The sales staff was pleasant, attentive, and did not pressure us into buying something we weren't read great vehicle, we received wonderful service! The sales staff was pleasant, attentive, and did not pressure us into buying something we weren't ready to purchase. They went above and beyond- staying late to allow me pick up the vehicle after work. One of their staff members even came in on her day off to get our registration together so we wouldn't have to come back during our work week. I would highly recommend Atamian Honda's Sales Dept!! More
This experience in purchasing a new car was wonderful from the beginning to the end. As a single female I was a bit nervous dealing with the "typical car salesmen. I had been to Herb Chambers in Burlingt from the beginning to the end. As a single female I was a bit nervous dealing with the "typical car salesmen. I had been to Herb Chambers in Burlington, MA and found the salesmen there to be sharks so I walked out after a car demo. I discovered the new way to purchase a new car without visiting all dealerships in my area. The Internet Manager,Bill Goulette at Atamian, answered all of my questions on-line and efficentially and was upfront and honest and to beat it all, offered me a fair deal that I just couldn't refuse. He got me into the dealership. Then I met James Grammas, Sr.Sales Manager. He was nothing less than professsional, informative, helpful, and honest. I never felt I was just another that he wanted to take my money. He was personable right from the start to the end. He kept the pulse on what I wanted and put that as the most important item in a list of many things. We took the car for a drive, and I made my decision to buy based on the Internet quote from Bill, the quality and the easiness of connecting right away with James. There was no haggerling or tricks. Then we discussed my trade in. I felt the deal was also fair. When I accepted everything I met with Ray to work out the finances. Once again, professionalism and a honest approach continued. What could have been a nightmare turned into a pleasant experience leaving me nothing but a satified customer. I came back the next day to finalize the transactiona and James was at my car door with his plate remover with a smile on his face and the desire to serve. He went through all the final details and once again with professionalism, knowledge about the Honda EX and making sure I was happy. I love this dealership!!! I will tell everyone I know that the creepy, old salesmanship does not exist here. They were all down to earth, friendly and just seemed to want to make me happy with my purchase. I felt this calm feeling throughout my visits. I have been in the hospitality industry for over 13 years and these guys should teach the rest of the car world that it is the customer who should always come first. I even met Jason in the Service area. After having a Nissan and dealing with another nightmare at Nissan in Tewksbury Service Department and Tully Service in New Hampshire in the past, I was plesantly surprised at the first class treatment that I received at Atamian in Tewksbury, MA. Thanks guys! You are all first class! Mr. Atamian and Mr. Messina I wanted you to know that your staff is obviouslty an extention of your values and your belief of customer service. Selling cars is a hard life even tough, financially rewarding. It is the people in your business that makes your company successful. Thanks to you too. If you want fair treatment go to this dealership. You will be happy that you did. Margaret Luciano More