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Athens BMW

Athens, GA

Overview
Reviews
4.4
340 Reviews
Call Dealership (877) 572-9189
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3040 Atlanta Hwy

Athens, GA

30606

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Showing 340 reviews

February 21, 2025

Please whoever owns a bmw do not go this service center They will take your bmw and cause issues that were not there before They not worth what we payed for Very poor response from their team, More

by Bmwx5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SERVICE MANAGER
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Feb 24, 2025 -

Athens BMW responded

It's concerning to hear about your experience with our service center. We strive for excellence and it seems we fell short in this instance, which is not acceptable. Please reach out so we can address these issues directly and work towards a resolution. Thank you, Jonathan Kahn - Service Manager - 706 608-5935 or jonathan.kahn@athensbmw.com

February 05, 2025

My experience with Dakota was very positive- patient, knowledgeable, interested in helping “build” a vehicle to our liking. More

by dcalvater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Hamlin
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Feb 05, 2025 -

Athens BMW responded

We're delighted to hear that Dakota provided a positive experience for you at Athens BMW. Thank you for sharing your feedback!

December 30, 2024

Had a great experience, service was completed when they said it was to be! Satisfied! More

by mcmullan4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
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Jan 01, 2025 -

Athens BMW responded

Thanks so much for the 5-star review of Athens BMW!

October 08, 2024

Excellent customer service from the entire staff from start to finish. Extremely friendly and professional. Their tech review videos are impressive. Highly Recommend! More

by David Schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Dixon (service)
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Oct 08, 2024 -

Athens BMW responded

David, thank you for the high praise! We're delighted to hear that our Athens BMW team provided excellent service and that you enjoyed the tech review videos. We appreciate your recommendation!

September 23, 2024

This was the worst experience I have ever had with a dealership took my car in running good knowing I had some other issues that need addressing. They did my recall and said they had to replace valve co More

by StevenMarchbanks.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Kahn
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July 05, 2024

Excellent service, my advisor was Francisco who demonstrated to care about all related issues with my car and also to be highly educated, congratulations for having such a great employee. More

by richardcons75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Jul 08, 2024 -

Athens BMW responded

Richard, we're delighted to hear that Francisco provided excellent service and took great care of your needs at Athens BMW. Thanks for the wonderful feedback!

May 08, 2024

Someone came and took it, repaired it, and brought it back. Since we are elderly, it was fantastic that we didn’t have to drive 70 miles one way and sit and wait hours at the dealership. More

by Blems
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth and Ruby
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May 08, 2024 -

Athens BMW responded

We're so glad to know that our pick-up and drop-off service was helpful for you! It's important to us at Athens BMW that we make things as convenient as possible. Thanks for sharing your experience, and take care!

March 04, 2024

The person who assisted us did a great job explaining about the X5 BMW. Very pleasant experience. More

by Erick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Coleman, Willie James
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Mar 04, 2024 -

Athens BMW responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Athens BMW!

February 29, 2024

This was my first time buying at a dealership and you can’t get much better then this dealership they are willing to work with you and create an experience like no other Dakota was the gentleman that hel More

by levisterstark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Andy, Willie James
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Feb 29, 2024 -

Athens BMW responded

We're delighted to know that your first dealership experience with Athens BMW was a positive one! It's great to see how Dakota and Andy went above and beyond for you. We appreciate the kind words, enjoy your new vehicle!

January 27, 2024

No response from salespeople after the initial call to answer questions on offer & BMW financing.. More

by Panamera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willie James
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Jan 29, 2024 -

Athens BMW responded

We apologize for the lack of communication throughout the sales process. We are committed to assisting you in the best way we can and I would personally like to make this up to you. Would you please reach out to me directly so I can assist you in the best way possible? Thank you, Willie James - General Sales Manager - (706) 549-5340 ext. 200

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