Athens BMW

Jovan was very helpful and I appreciated his keeping me informed as I waited for car. informed as I waited for car. More

Excellent service and attention to detail Great dealership and customer service. Our vehicle is in good hands dealership and customer service. Our vehicle is in good hands More

Can't say it was a good experience. Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of sei Granted I have aftermarket parts and they're not required to work on it. Went in for an alignment with them not being able to complete because of seized tie rods and aftermarket camber plates. I left there in worse condition then when I arrived. To change tie rods whick are $140 for both and takes 20m aside they wanted $1000. I ordered two day delivery for $170 and took my 20m on my back to change. My front tires ripped apart because of the lack of care More

Terry was the best! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! !! So helpful, patient snd very knowledgeable!! Made everything smooth snd easy!! Even went back the next day for help snd he jumped right in !! More

My first time to visit Athens BMW. Great service. David was very professional and the cat was finished when promised. Great service. David was very professional and the cat was finished when promised. More

Mr. Matt Granger was simply outstanding during our recent visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car an visit to the Service Shop at Athens BMW. I arrived without an appointment as my 335i hard-top convertible was malfunctioning. Matt accepted my car and supervised a rather complicated repair process. I highly recommend Athens BMW to anyone requiring service on their precious BMW. More

Mr. Bembry represented our purchase from Athens BMW. He was always willing to work out the differences and get the deal closer to something that we could accept and feel good about. The service was a 10 an was always willing to work out the differences and get the deal closer to something that we could accept and feel good about. The service was a 10 and the vehicle is as represented to us. Great salesman and dealership. More

Athens BMW is "over the top" . Excellent technical service , customer service and the list goes on. Three vehicles were purchased from them! Just had service done which was another Excellent technical service , customer service and the list goes on. Three vehicles were purchased from them! Just had service done which was another excellent experience. Use this dealership you'll be sorry if you don't!!!!! More

Great experience. Joe was knowledgeable, polite, and professional. It took awhile to get my car after I built and ordered it, but it was worth the wait. Joe was knowledgeable, polite, and professional. It took awhile to get my car after I built and ordered it, but it was worth the wait. More

Even though I drove 2 hours to Athens with a pre-arranged appointment, they did not have the car I wanted to test drive on the lot, and my second choice was not ready. The advisor I dealt with over emails wa appointment, they did not have the car I wanted to test drive on the lot, and my second choice was not ready. The advisor I dealt with over emails was busy so they threw me onto another advisor who had no idea about what I wanted or the numbers I was given over emails and had no customer service skills. To top it off, I replied to the manager's email for feedback and the email was completely ignored, and never even received an apology. The only good client advisor there is Demarcus and everyone else should take some customer service skill lessons from him. Finally, I was asked about extending the warranty on the vehicle I bought, and I agreed, but I was never informed they added $1700 to my loan for the maintenance agreement, which I was never asked if I wanted or explained what it was. Very unprofessional and I will never return to this BMW again. More